Customer reviews from cuisinart.com
Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Average customer rating
4.7
(1,189 Reviews)
Rating breakdown 1,189 reviews
5 Stars
975
4 Stars
138
3 Stars
37
2 Stars
13
1 Star
26
95%of customers recommend this product.
(
918 out of
964)
Customer Reviews for Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Customer Rating
4
Difficulty
on December 6, 2025
Posted by: Betty Yahn
Gender:Female
I bought this to replace a Cuisinart food processor I could no longer replace a broken bowl.
This one works well, but trying to remove the lid from the bowl is VERY difficult. What can I use to make this easier. I am terrified I will break a piece of plastic on either piece!
This one works well, but trying to remove the lid from the bowl is VERY difficult. What can I use to make this easier. I am terrified I will break a piece of plastic on either piece!
Written by a customer while visiting cuisinart.com
Customer Rating
5
on November 28, 2025
Posted by: Arle
I have had my cuisinart for 43 years and it’s still going strong. I always hand wash all the parts and various blades. At some point, I’ll probably pass it on to one of my kids, but not in the foreseeable future. Thanks for a great product.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Clair Look elsewhere
on November 28, 2025
Posted by: Claireg22
This unit is impossible to lock and unlock. Every time I use it I regret having bought it. It literally takes a rubber mallet to lock and unlock. Unless you’re Hercules don’t buy it. And the slightly smaller one is too small for dough
Response from cuisinart.comBy Cuisinart, December 1, 2025
We’re very sorry to hear about the difficulty you’ve experienced with locking and unlocking your unit. Make sure the handle on the work bowl is towards the front of the unit and the feed tube on the cover is towards the back of the unit should help alleviate and difficulty. If it continues to be challenging, please contact Cuisinart Customer Service at 1-800-726-0190 for guidance or assistance. We appreciate your feedback and are committed to helping you get the best experience from your Cuisinart products.
Written by a customer while visiting cuisinart.com
Posted by: DVrancik
Gender:Female
Verified Purchase:Yes
I love this food processor. It's not too fancy but meets all my needs. It has a small footprint for my small kitchen and provides all the options I need. For someone who wants all the bells and whistles this may not be the answer but for those of us who just need a dependable and straightforward food processor, this is it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Potato
Verified Purchase:Yes
Works greats and canister capacity processes a lot of food
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Love-Love-Love this food processor! I worked my way through college running restaurants & kitchens. Spent a significant amount of time as a line/prep cook. I have used it multiple times since I received it over a month ago and I only have two ’concerns’ to point out. Concern one is insignificant and I have already solved it myself. The plastic strap to keep the cord coiled and neat is a pain for guys with large hands/fingers. Concern two is also small but not insignificant. The point where the work bowl & lid mesh together near the handle to keep the lid in place has a notch on the lid where the bowl ‘locks’ the lid in place. The lid’s mesh point plastic is extremely thin & fragile. After cleaning the first time and re-assembling, I noticed the thin plastic part had broken. Likely due to placing the lid on the bowl in the wrong orientation and relying to close it, I also fixed this with UV glue. Be careful! Overall, I do Love this processor. Might as well be a professional Robot Coup for one third of the price!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Great Preformance
on November 19, 2025
Posted by: DEB71
Gender:Female
Apmazing way to shorten the prep process of any item you're cooking!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Prattatx
Gender:Male
Verified Purchase:Yes
Always a classic tool for every kitchen. I’ve just bought my second in 30 years. Very durable
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com