Customer reviews from cuisinart.com
Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Average customer rating
4.7
(1,189 Reviews)
Rating breakdown 1,189 reviews
5 Stars
975
4 Stars
138
3 Stars
37
2 Stars
13
1 Star
26
95%of customers recommend this product.
(
918 out of
964)
Customer Reviews for Cuisinart - Custom 14-Cup Food Processor - Stainless-Steel/Black
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
We have returned the product. Too heavy and has suction cups that make it even more difficult to move. We have owned other food processors and none have suction cups or weigh too much. Braun products are our preferred choice. Simple and light weight.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, February 12, 2026
We’re sorry to hear the unit wasn’t the right fit for your needs, though we’re glad you were able to return it through your retailer. Our food processors are designed with a heavier base and suction cup feet to provide added stability and reduce movement during operation, but we understand that portability is important for some kitchens. We appreciate your candid feedback and will be sure to share it with our product team. If you’d like to discuss models that may better suit your preferences, please contact our Consumer Assistance Center at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Customer Rating
5
A Necessary Tool In A Well Used Home Kitchen
on February 9, 2026
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
This is a replacement 14C Cuisinart that I've had for over twenty years. This processor is excellent with and improved lid and "safety latch" on the top lid. (This is what broke on my 1st Cuisinart.) This is a premium home machine. It starts and stops immediately; it doesn't rotate on my counter or "walk" ... this is important. All the accessories are excellent.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Brittle, breaks easily.
on February 8, 2026
Posted by: Kenneth ZaniRicci
We've had this less than a year and already have to replace the to and bottom bowl. The plastic latches are brittle and break easily. I wish it had a beefer design or had a stainless steel replacement. Over all the unit is great.
Response from cuisinart.comBy Cuisinart, February 9, 2026
Thank you for sharing your feedback — we’re glad to hear the unit is otherwise working well, and we’re sorry the plastic latches have caused issues. As products age, some components may be more prone to wear, and our Consumer Assistance Center can help identify available replacement parts or alternative solutions that may better meet your needs. Please contact us at 1-800-726-0190 and reference Ticket #8900520137 so we can assist you directly. We appreciate your loyalty and want to help extend the life of your unit.
Written by a customer while visiting cuisinart.com
Customer Rating
5
A must if you like to cook. Or if you’re a mom.
on February 7, 2026
Posted by: Nabsy
Gender:Female
Verified Purchase:Yes
A complete game changer. Powerhouse of a machine so be cautious with the pulse button. Wish you could cube/dice veggies with it too but that’s a trivial ask when compared to the behemoth of its accomplishments.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Patricia Z.
Gender:Female
Verified Purchase:Yes
I had my “old” cuisinart food processor 11cup for 50+ years. The new one has the same comfortable ease of use with a larger 14cup capacity, love it.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Kaiserphoto
Verified Purchase:Yes
I bought this to replace the Cuisinart I've had for 40 years. It's just as sturdy and the blades I've had since the begging still fit.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
14 cup food processor
on February 1, 2026
Posted by: Lennie McDougal
Gender:Female
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: CW93
Gender:Male
Verified Purchase:Yes
Easy to use, easy to assemble, very well built. No complaints.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com