Customer reviews from cafeappliances.com
Caf - 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.9
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
100
4 Stars
51
3 Stars
16
2 Stars
8
1 Star
28
75%of customers recommend this product.
(
135 out of
181)
Customer Reviews for Caf - 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
1
Great Features But It's All Lipstick.
on September 8, 2022
Posted by: NeverAgainGE
This countertop microwave was installed in an island so came with a trim kit. The trim kit is so poorly thought out that heat and humidity was retained in the electronics of the microwave and it rusted out. It did not blow out the moisture properly. Long story short, the microwave stopped working, but since the hole in the island was custom made, I had to replace it with an identical microwave. Don't waste your money on any Cafe series appliance. They have nice lipstick but are built no better than GE's bottom on the line appliances.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kacie@Cafe, Cafe_Appliances, September 14, 2022
Hey there,
We're deeply sorry you had that experience with your microwave. We know that this was a frustrating situation, and we regret the inconvenience that this has caused you.
We're confident your new model will last for many years. We will take your feedback and experience and relay it to our development and design team.
If you need any assistance or have any questions or concern in the future, please do not hesitate in reaching back out to us; we're here and always happy to help.
Kacie@Cafe
We're deeply sorry you had that experience with your microwave. We know that this was a frustrating situation, and we regret the inconvenience that this has caused you.
We're confident your new model will last for many years. We will take your feedback and experience and relay it to our development and design team.
If you need any assistance or have any questions or concern in the future, please do not hesitate in reaching back out to us; we're here and always happy to help.
Kacie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Heats Food Lighting Fast!
on September 13, 2022
Posted by: maustin
from Denver
Overall the microwave is great. It heats up the food really fast and pretty quite. I gave it 4 out of 5 because there are so many features and heating options. I think the panel/UI could have been designed differently to be less confusing.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great microwave
on October 6, 2022
Posted by: Sun lover
from AZ
Easy to use and to keep clean. H had many functions I haven't used yet but will use in th he future. Only installed 10 days ago.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Great microwave! Convection function is good
on October 26, 2022
Posted by: lamom23
from Jacksonville, FL
I love the size and appearance of this appliance. I love the microwave feature, nice and strong and easy to use. The convection oven part doesn't seem very strong and is a little complicated to use. The timers seem to work differently for the two functions which is confusing too. Ultimately, I probably would have been happier if it was a microwave/air fryer oven combo instead but it is what it is and I'm happy enough using it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Almost great
on October 29, 2022
Posted by: Hiking trails
from Ft Myers
The only negative comment and for me and it’s big, it’s very difficult to read the panel to choose power and time display.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
So Far So Good -Smart It's Not
on January 6, 2023
Posted by: ripster818
from Los Angeles
I paid the extra to upgrade from Profile to Cafe. The only real difference is the Smart device capabilities for a couple hundred more. It was pulling teeth to get the list of commands from GE. But finally got it and 4 out of 12 don't work. And the ones that do, Google executes but offers a complaint afterwards. So GE engineers say my unit is defective. Will try a new one. As far as the units basic use, looks great and performs well so far.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Lots of functions
on March 1, 2023
Posted by: Jim W
from Utah
This micorwave has lots of functions, it is a little on the small size but overall it seems very nice and does it all.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Totally hate it!
on March 1, 2023
Posted by: Bob2739
from Location
Complicated menu. Does not warm food properly and takes forever.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra@Café , GE Appliances, March 2, 2023
Oh no!
We certainly don't want you to hate you new microwave and so sorry to hear that you're having trouble.
We apologize that you find the menu difficult to use. If you have specific questions on using the menu, we are always happy to assist.
You can also refer to page 16-17 of the owner's manual for tips and guidance.
If you feel that your microwave is not heating properly, please take full advantage of your warranty. Expert Café repair service is only one step away from your door. Get on-line and schedule your service at cafeappliances.com/service.
Please let us know if there is anything else you need. Have a wonderful day. - Tierra@Café
We certainly don't want you to hate you new microwave and so sorry to hear that you're having trouble.
We apologize that you find the menu difficult to use. If you have specific questions on using the menu, we are always happy to assist.
You can also refer to page 16-17 of the owner's manual for tips and guidance.
If you feel that your microwave is not heating properly, please take full advantage of your warranty. Expert Café repair service is only one step away from your door. Get on-line and schedule your service at cafeappliances.com/service.
Please let us know if there is anything else you need. Have a wonderful day. - Tierra@Café
Written by a customer while visiting cafeappliances.com