Customer reviews from cafeappliances.com
Caf - 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Average customer rating
3.9
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
100
4 Stars
51
3 Stars
16
2 Stars
8
1 Star
28
75%of customers recommend this product.
(
135 out of
181)
Customer Reviews for Caf - 1.5 Cu. Ft. Mid-Size Microwave - Stainless steel
Customer Rating
3
Appearance great, performance poor
on June 15, 2022
Posted by: Corona
from Utah
Microwave turntable makes noise when operating. The door no longer opens. Called for service and repairman showed me how to open by inserting a dinner knife or screwdriver. Latch is plastic. Not cost effective to repair even if parts are available.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, June 16, 2022
Hi there, thank you so much for taking the time to reach out with this concern. We can certainly understand how frustrating it would be to have problems with your microwave so soon in its lifespan.
We are happy to let you know about a possible cost effective solution to this issue. If it has been less than a year since your purchase, your microwave still is covered by our limited one year manufacturer's warranty. More information on this can be found on page 23 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40786-3.PDF
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please know we are here should you need any assistance from us in the future. -Elliot@Cafe
We are happy to let you know about a possible cost effective solution to this issue. If it has been less than a year since your purchase, your microwave still is covered by our limited one year manufacturer's warranty. More information on this can be found on page 23 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40786-3.PDF
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please know we are here should you need any assistance from us in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Worst Quality Product. Never buy it.
on June 30, 2022
Posted by: Praveen
from Saratoga, CA
I like the appearance of GE Appliances but their microwave quality is worst. This my 3rd GE microwave in 7 years. It breaks every time after their warranty expires. It stops heating and reason is door switch gets broken every time due to heat caused by loose connection of inside wiring. GE should really fix their quality control.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Gina@Cafe, Cafe_Appliances, July 1, 2022
We appreciate you taking the time to review your microwave and for letting us know about your experience. We’re incredibly sorry to hear this has been your third microwave and can only imagine the frustration this has caused. An agent will be reaching out via email to gather some additional information so that we may take a closer look into this. Please respond at your earliest convenience. -Gina@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
GE
on July 20, 2022
Posted by: KPS2
from Tampa
Love all my GE Cafe appliances. Excellent quality, they all perform well. Decent prices, and GE has terrific customer service.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this new Microwave!
on August 1, 2022
Posted by: Ronszoo
from Palmer, AK
Powerful, and efficient. Loaded with options.The dual tier rack that came with it is a real time saver when heating multiple meals!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Just as advertised
on August 14, 2022
Posted by: Jrrob98
from Downey, Ca
Exactly as advertised. Couldn’t be more satisfied! I can’t wait to buy the rest of the product line
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features and functions well
on August 19, 2022
Posted by: Melissa d
from St Charles Illinois
Great features and functions well
Like the appearance and. Matte black has been fingerprint free
Like the appearance and. Matte black has been fingerprint free
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the features, that’s why I bought it.
on August 21, 2022
Posted by: Pam W
from Maryville, IL
The only thing I would suggest is to increase the size of the printing. When you open the door, there are instructions on how to cook with the different features. The print is soooo incredibly small. Also, the outside menu choices are hard to read. Maybe a lighter color print against the dark control panel would help this problem.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Powerful and quiet
on September 2, 2022
Posted by: Ptnyc
from New York, NY
The convection cooking is a waste - would be faster to use an oven, even a toaster oven. Other than that, it’s fine. Very solid and seems sturdy.
No, I would not recommend this to a friend.
Written by a customer while visiting cafeappliances.com