Customer reviews from frigidaire.com
Frigidaire - 3.8 Cu. Ft. 9-Cycle Washer and 5.5 Cu. Ft. 9-Cycle Dryer Gas Laundry Center - Classic Slate
Average customer rating
2.9
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
24
4 Stars
21
3 Stars
10
2 Stars
8
1 Star
34
46%of customers recommend this product.
(
42 out of
91)
Customer Reviews for Frigidaire - 3.8 Cu. Ft. 9-Cycle Washer and 5.5 Cu. Ft. 9-Cycle Dryer Gas Laundry Center - Classic Slate
Customer Rating
4
Efficient
on July 21, 2016
Posted by: Jen1234
from Long Island NY
Wish it had a couple more added features and a better chime when wash is done otherwise no other complaints it's efficient and quiet!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!!
on July 22, 2016
Posted by: Weezie92
from Big Bear Lake, CA, United States
Look is amazing but there aren't matching appliances. Washer is huge for the compact lifestyle.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dryer broken within 45 days after 20 loads of wash
on August 11, 2016
Posted by: dryerforMom
from Capistrano Beach, CA.
This dryer keeps losing internal screws - it is only 45 days installed and does 3 loads a week. It has been two full weeks that I am waiting for parts and then will most likely get the same run around I've received so far as to when the repair can take place. This is for my 86 year old mother, and so far it is a hot mess!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 17, 2016
Oh no, dryerforMom! We can only imagine how frustrating this matter has been for you and your Mother. Our records indicate your service repair was scheduled for completion today 8/17/16. We hope you are now enjoying your appliance. If you have any need of further assistance, don’t hesitate to reconnect with us. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Satisfaction Remains To Be Seen
on August 11, 2016
Posted by: Laura33
from Chicago, IL, United States
We received delivery of this unit 7/16/16. It is my first HE machine, so the wash cycles are unfamiliar and a bit confusing. (Trying to figure out what the various noises mean, etc.) I find that I can fill the washer a little more than half-way, and when the clothes go in the dryer, it seems overloaded, and items come out wrinkled as a result. But no complaints so far as the clothes coming out clean and fresh, despite the little bit of water utilized. At this very moment however, I am waiting for a technician from the retailer to arrive. One of the baffles in the dryer is not seated properly, and is surrounded by denting, and I am fairly certain that is what has caused some spots of melting damage to some thinner garments. Thicker items like towels and jeans do fine. The dryer moisture sensor doesn't seem to work properly, as clothes either end up still damp, or dry for too long on the Heavy Duty setting when I try to combat that problem. (I am NOT overloading!) Lastly, I can hear water sloshing in the bottom of the washer after and between uses, though not visible, just audible when bumping the drum. So, they will determine if these issues are repairable, or they will deliver a new laundry center. If these issues can be sorted out, I'll be very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
I like how the lid doesn't lock only when it is on
on August 11, 2016
Posted by: Vikingqueen
from Omaha, Nebraska, United States
Only problem it is very loud on washing and it clicks like is breaking apart
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2016
Hi Vikingqueen, I hate to hear about your recent experience with your new laundry center. I have sent you a private E-mail with important information so we can review your experience fully. Warm regards, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Washer fine, dryer not so...
on August 11, 2016
Posted by: Ritucci48
from Sunnyvale, CA, United States
From the first day of operation, the dryer shuts off prematurely, especially on the delicate cycle, with the clothes still wet. A local Frigidere repair tech has been called, with an appointment date set for August 18th.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, August 21, 2016
Hi Ritucci48! Thank you for sharing your dryer experience with us. Please look for my email communication to you shortly. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nicely compact!
on August 12, 2016
Posted by: drash48
from Prescott Valley, AZ
Rearranging my small apartment, I decided I needed to go vertical with my washing appliances. This unit is compact, but perfectly functional, although I must confess, with no vertical agitator in the wash tub, I am still getting used to its new noises! It works fine, even given my audio limitations, and I am quite pleased with it!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works but expect wrinkles
on September 14, 2016
Posted by: Scott s
from Metairie, LA, United States
Works ok but no matter what settings we try all those clothes come out so wrinkled even if we taking them out of the dryer toward the begin of dry cycle. Size is perfect for small laundry rooms
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 20, 2016
Scott s, I can completely relate to the wrinkling challenge you outlined. I know how frustrating this can be. Here are my best practices I have gathered over years of laundry service to my now grown family. Whenever it is an option, choose cold water washing. Either put 1 cup of white, distilled vinegar into the washing machine as if it was softener, or use a good quality softener. No matter what type of washer you have, front- load or top-load, clothes get twisted and tangled during washing and spinning. To cut down on wrinkles you MUST untangle those clothes before they go into the dryer, give them a good shaking out before putting into the dryer. Use the lowest heat setting required. High heat will set wrinkles into fabric and make the wrinkles difficult to remove. And lastly, pull out those blouses and shirts before they are completely done and hang them on a hanger to finish up. I hope this Grandma was able to help! Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com