Customer reviews from electroluxappliances.com
Electrolux - 24" Tall Tub Built-In Dishwasher with Stainless-Steel Tub - Stainless steel
Average customer rating
3.7
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
120
4 Stars
82
3 Stars
28
2 Stars
21
1 Star
51
69%of customers recommend this product.
(
196 out of
285)
Customer Reviews for Electrolux - 24" Tall Tub Built-In Dishwasher with Stainless-Steel Tub - Stainless steel
Customer Rating
1
on May 8, 2019
Posted by: Mec21
from Colts Neck New Jersey
Poor quality and stopped working in less than one year. Not happy with your prodect or the company that sold it to me.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Online Outreach Specialist, May 9, 2019
Good morning, Mec21! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
I understand that your dishwasher is not operating as designed. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (Mec21)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your dishwasher’s model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-877-435-3287; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Electrolux, I hope you have a great rest of your day! Kindly, Courtney
I understand that your dishwasher is not operating as designed. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (Mec21)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your dishwasher’s model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-877-435-3287; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Electrolux, I hope you have a great rest of your day! Kindly, Courtney
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Dishwasher
on June 27, 2019
Posted by: Billing
from Billings
[This review was collected as part of a promotion.] We have owned this one for 1 year. We love the interior light. It seems to get the dishes clean enough. Already had a service call on the pump. Warranty covered costs.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Died within 2 years
on August 1, 2019
Posted by: BooUrns
from Surrey, BC
Bought a new townhome with a "Fancy" Electrolux appliance package. So far dishwasher and washing machine have died. complete joke.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Anna P. , Online Outreach Specialist, August 6, 2019
Hello BooUrns. Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team regarding a resolution. We do apologize for any inconvenience you have incurred with these concerns. If needed, our team may be reached by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Has Had Constant Problems
on December 27, 2019
Posted by: ACHA
from Georgia
[This review was collected as part of a promotion.] I bought mine 3 years ago and it didn't work at all out of the box- it was dead. Electrolux wouldn't give me a new one and sent a repairman.. the first of many visits. Major components were replaced at least once. At one point they offered me a partial credit to buy a new one, but I would have had to spend a lot of my own money on a brand that had nothing but problems for me, so I refused. Now it is 3.5 years old and the soap dispenser doesn't work and the cycles run too long and it won't drain. I just purchased another brand of dishwasher to replace it. I had a lemon from the start and wasted over $900.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Anna P. , Online Outreach Specialist, January 2, 2020
Hello ACHA.
We are sincerely saddened to learn that your ownership did not prove to be satisfactory. This is certainly not the experience we are aiming for.
If you would to speak about these matters with us directly, please give our customer service team a call. Our customer service team can be reached by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST). Kindly, Anna
We are sincerely saddened to learn that your ownership did not prove to be satisfactory. This is certainly not the experience we are aiming for.
If you would to speak about these matters with us directly, please give our customer service team a call. Our customer service team can be reached by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Electrolux is not the brand you think it is!
on January 6, 2020
Posted by: Anonymous
I bought this dishwasher five years ago and have worked on it three times. Now the control board has went out, the fourth time to work on it. I felt that I was buying a great name brand, Electrolux. I paid to much money for this problem! I also bought an Electrolux dryer and I am having problems with it too.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ashton, Online Outreach Specialist, January 9, 2020
Hello!
Thank you for sharing your experience. We're sorry to hear that you have been having issues with your dishwasher resulting in multiple repairs! While we cannot guarantee an appliance will be without repairs in its lifetime, we do provide comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. Once an appliance is out of warranty, we are limited in the assistance we can provide. If you are having a current issue with your dishwasher and are seeking assistance, we will be happy to see how we can help. Feel free to contact us by Live Chat on Electrolux.com or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear that you have been having issues with your dishwasher resulting in multiple repairs! While we cannot guarantee an appliance will be without repairs in its lifetime, we do provide comprehensive warranties with each product to guard against any parts that may be defective at the time of manufacture. Once an appliance is out of warranty, we are limited in the assistance we can provide. If you are having a current issue with your dishwasher and are seeking assistance, we will be happy to see how we can help. Feel free to contact us by Live Chat on Electrolux.com or by phone at 877-435-3287 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Super quiet. Works great.
on March 16, 2020
Posted by: MrCleanDishes
from Tucson AZ
[This review was collected as part of a promotion.] Working great in the month that we have had this dishwasher. Lots of rack space and cleans well. It is so quiet we often cannot tell when it is running. There is a blue light that comes on when it has completed a wash. I would prefer to have it on when the dishwasher is running and off after the complete cycle (including dry time). That way, I won't inadvertently open it while it is mid-cycle.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com