Customer reviews from hp.com
HP - 972X XL High-Yield - Ink Cartridge - Magenta
Average customer rating
4.2
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
204
4 Stars
20
3 Stars
15
2 Stars
2
1 Star
40
80%of customers recommend this product.
(
95 out of
119)
Customer Reviews for HP - 972X XL High-Yield - Ink Cartridge - Magenta
Posted by: GA Consultant
from Washington, DC
Verified Purchase:Yes
I bought this AIO for my home office after a client recommended it. While several people share theirs, I am the only user in my business. But I had grown frustrated by the typical "small business" and "home office" all in one printers, which are too wonky and cheap for the volume of printing I do. (I am a writer and a consultant and print out a lot of written reports, media articles and scan large documents.) The ink lasts like a laser printer -- months (and costs about the same). Printing on one or two sides is as simple as a click in the print dialog box, and printing envelopes -- invariably a hassle with the Epsons and Canons of the world -- is simple via the printer's second adjustable tray. (It's as if it says: You're in business, of course you need to print an envelope. How refreshing!) The color and print quality is just beautiful. Scanning is also great -- the document feeder reliably feeds 50 pages without a hickup. My only complaint is that every once in a while scans do not appear on my Mac, or at least are not visible in the folder I have set scans to go to. I have yet to solve that mystery. Otherwise, it seems perfectly compatible with my Mac (OSX High Sierra). Oh, and the paper tray holds a whole ream of paper. It's a beautiful thing.
The price is well above what you'd pay for a "home office" printer, but for me it was well worth it to avoid the hours and aggravation of wrangling with document and envelope feeders that stopped working, or running out of ink every other week. The footprint is larger than your typical home office all in one, but it fits on top of a standard bookshelf. (And the sad fact is I had two printers stacked on top of each other so that I could get something printed when one or the other stopped working. So now I'm saving space.)
I would also like to note that most of the printer reviews available thru Cnet and
Consumer Reports don't seem to address the issues I comment on. I must have read 100 online reviews of other printers, and only one even mentioned this printer. That may be because it falls between small AIO printers and the larger office printers. If my client hadn't given it rave reviews, I would not have considered it. It is well worth the investment. The only thing keeping me from giving it 5 stars is the scanning issue.
Consumer Reports don't seem to address the issues I comment on. I must have read 100 online reviews of other printers, and only one even mentioned this printer. That may be because it falls between small AIO printers and the larger office printers. If my client hadn't given it rave reviews, I would not have considered it. It is well worth the investment. The only thing keeping me from giving it 5 stars is the scanning issue.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Lung 01
from Pineville ky
Verified Purchase:Yes
The printer is fast and excellent for a business that do’s a lot of prnting
No, I would not recommend this to a friend.
Features
3
Performance
4
Written by a customer while visiting hp.com
Posted by: LRCC
from Arkansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am enjoying the fact I am not constantly having to change out cartridges!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TurtleSue
from Largo, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] No issues installing or printing with this cartridge.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TurtleSue
from Largo, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] No issues with installation or printing with this cartridge.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: TurtleSue
from Largo, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] No issues with installation or printing with this cartridge.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Slobby
from Vineland, NJ 08361
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy I bought from HP original cartridges are always the best choice!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Zolbon
from Wake Forest, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought these to replace my cartridges in my M477. I love the printer and it was super easy to set up. I dont know why so many people had a hard time hooking it up. In an hours time I had it opened up, set up, and 4 devices connected. I love it! Great machine!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com