Customer reviews from hp.com
HP - 972X XL High-Yield - Ink Cartridge - Magenta
Average customer rating
4.2 out of 5
4.2
(281 Reviews)
Open Ratings Snapshot
Rating breakdown 281 reviews
5 Stars
204
4 Stars
20
3 Stars
15
2 Stars
2
1 Star
40
80%of customers recommend this product. 
(
95 out of 119
)
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Customer Reviews for HP - 972X XL High-Yield - Ink Cartridge - Magenta
Customer Rating
5 out of 5
5
Easy Peesey!
on October 4, 2025
Posted by: Lynne C
from NY Metro area
Verified Purchase:Yes
Open box, click cartridge into place, close door and print
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
hp 927x high yield cartridges
on November 28, 2022
Posted by: home printer 9
from Beaumont, TX
Verified Purchase:Yes
The hp 927x high yield black original cartridge is way over priced and does not last 10,000 prints.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Quality
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
The Cartridge is not working.
on September 18, 2020
Posted by: HPCar2020
from Washington, DC
Verified Purchase:Yes
We bought this about 2 weeks ago and as soon as we installed it we received an error stating that the cartridge was damaged or empty. Not very happy.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Excellent ink cartridge but costly.
on November 1, 2022
Posted by: Dean6681
from Mikwaukee, WI
Verified Purchase:Yes
Excellent product and worked perfectly. The biggest negative is the “price”. HP needs to review its product cost and produce the ink cartridge more competitively.
Quality
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Worst service imaginable
on February 4, 2025
Posted by: Guzzonelaw
Verified Purchase:Yes
Worst service imaginable
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Proud of their ink!
on December 9, 2019
Posted by: NCO21
from Wyoming
Verified Purchase:Yes
[This review was collected as part of a promotion.] I only bought HP ink because they make the firmware updates to block third party ink cartridges.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Ridiculously expensive.
on October 24, 2020
Posted by: Anonymous
from Shawnee, ok
Verified Purchase:Yes
Stupid expensive. Wish I would have known the refill ink was going to exceed the cost of the printer itself by 20 percent. I would have bought an epson.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
No works
on December 2, 2020
Posted by: Marierose
Verified Purchase:Yes
I am very frustrated that my printer not work and they can have to respond to return
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
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