Customer reviews from hp.com
HP - 972X XL High-Yield - Ink Cartridge - Magenta
Average customer rating
4.2
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
204
4 Stars
20
3 Stars
15
2 Stars
2
1 Star
40
80%of customers recommend this product.
(
95 out of
119)
Customer Reviews for HP - 972X XL High-Yield - Ink Cartridge - Magenta
Posted by: Anonymous
Verified Purchase:Yes
My cartridge didnt work and was faulty
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Ari r
from Oregon
Verified Purchase:Yes
Couldn’t help me on the weekend. I work. Printer won’t print with just black ink
Response from hp.comBy Amanda , HP Care, May 31, 2022
Hi Ari,
I am apologetic that you could not contact support over the weekend. Did you try www.support.hp.com/us-en/contact-hp/? There was a lapse in the customer service we want for our customers. As for printing without the color cartridges, it won't happen. The printers are designed to require both color and black ink. To save money on color ink, use the black ink only setting. With this setting, you should only need to change ink only.
Amanda
HP Care
www.hp.com/support/
I am apologetic that you could not contact support over the weekend. Did you try www.support.hp.com/us-en/contact-hp/? There was a lapse in the customer service we want for our customers. As for printing without the color cartridges, it won't happen. The printers are designed to require both color and black ink. To save money on color ink, use the black ink only setting. With this setting, you should only need to change ink only.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Carolee31
Verified Purchase:Yes
What people should know about this product is that if the chip on the cartridge gets outdated then all of your very expensive ink is trash.
Brand new HP cartridges that don’t work. So buy them one at a time.
Brand new HP cartridges that don’t work. So buy them one at a time.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Bob 1234
from Goodyear, AZ
Verified Purchase:Yes
Expensive but they work right down to the last drop, no problems!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Just pop it in - no errors, problems, or drama
on June 22, 2017
Posted by: RetiredinTX
from TX
The large (972X) high yield cartridge reduces cost per page.
Order with free next day delivery when the warning message appears, and have it in stock when the cartridge becomes empty. (You can also monitor your print supplies remaining life with PageWide software as needed.) No driving to the store in traffic, searching the shelves to see if it’s in stock, waiting in checkout lines and driving back (all valuable time wasted and a distraction).
Just pop out the old empty cartridge and pop in the new. No errors, problems, or drama.
On the carton it states “Designed for superior business performance.” PageWide cartridges reproduce photos without vast amounts of wet ink. My documents alway print sharp, and don’t smear, streak, or run. I’ve never had to worry about quality or performance issues with HP original cartridges.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: JFWatSVR
from South Haven, MI 49090, USA
Verified Purchase:Yes
We are pleased with the functions and quality of the printer for our office of 6. Had out techie set up the scanning to desktop and email. Easy to use. It's a tad noisy, think about where you'll place it.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Cosgirl04
Verified Purchase:Yes
I purchased the printer because I do a lot of imaging. My 8710 was eating up ink and couldn't handle heavier weight paper. The MFP 477dw does handle the paper ok and it's relatively fast. But I'm afraid the cost of ink will still be an issue. Plus, I really needed borderless printing, which I thought I could work around, but I can't. So, bottomline, it does essentially what is advertised, except maybe the claims for cost of operation (ink!).
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Steph1951
Verified Purchase:Yes
We ordered this product for a new HP printer. Of course we were not surprised when the product worked wonderfully.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com