Customer reviews from epson.com
Epson - Expression Home XP-400 Small-in-One Wireless All-In-One Printer
Average customer rating
4.2
(2,468 Reviews)
Rating breakdown 2,468 reviews
5 Stars
1,469
4 Stars
550
3 Stars
141
2 Stars
113
1 Star
195
85%of customers recommend this product.
(
2,099 out of
2,468)
Customer Reviews for Epson - Expression Home XP-400 Small-in-One Wireless All-In-One Printer
Customer Rating
1
I do not like this printer
on February 21, 2013
Posted by: suan
from Daphne, AL
I replace ink constantly. I used nearly 1/2 the new black and had to replace the 3 colors just trying to clean the ink dots tonight. Why is this printer using magenta more than the black when I print in black? No I do not like this printer. Even the larger size ink does not last a month for the little printing we do.
in your q "level of expertise" In what field? computer genius? Oven cleaning? Brain Surgeon? Cat fishing? Define it.
in your q "level of expertise" In what field? computer genius? Oven cleaning? Brain Surgeon? Cat fishing? Define it.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
none
on June 13, 2013
Posted by: Vincent
from Belmont, MA
The Epson XP-400 is reasonably priced printer, it does everything I need, which is print and scan. The only issue I have is that any maintenance to the printer is done at the printer not through the computer i.e. cleaning, also the scan interface is rather dull.
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No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
How to Scan a Page and Save As pdf or jpg file.
on July 12, 2013
Posted by: HappyUser
from Broomfield, CO
It took me a while to learn how to scan and save the scanned image into my pdf files folders.
The following info may help you.
The following info may help you.
1. Set the Epson XP-400 as your default printer
2. Turn on printer and use its screen to press the "house" icon to bring you to home. Then use the arrows to select Scan and press OK. Then from the options select Scan to PC pdf. The only option for me is the USB connection.
3. Turn on your computer. You need to have the printer on before you turn on your computer. Otherwise, you'll receive a notice that a USB connection has not been made.
4. From your desktop select and turn on the Scan icon. Then press scan and you will be prompted in the next screen where to file the scanned document. The only choice that works is "pictures". Continue and press scan. Then either of the two will happen. Your scanned image will appear in a folder inside the pictures called My Scans, or there will not be a folder called My Scans and your scanned document will appear as a PDF document that has the name image 020.pdf if that is 20th image today. If you had selected from the printer screen Scan to PC, you would have received inside the "pictures" folder your scanned image as image 20.jpg.
You then copy the image20.pdf and close out the Scan and desktop. Then open the folder for your pdf files. Example, I have a folder called Home Insurance which I pasted the image20.pdf into. And then I renamed the scanned image with today's date and Insurance Application.
2. Turn on printer and use its screen to press the "house" icon to bring you to home. Then use the arrows to select Scan and press OK. Then from the options select Scan to PC pdf. The only option for me is the USB connection.
3. Turn on your computer. You need to have the printer on before you turn on your computer. Otherwise, you'll receive a notice that a USB connection has not been made.
4. From your desktop select and turn on the Scan icon. Then press scan and you will be prompted in the next screen where to file the scanned document. The only choice that works is "pictures". Continue and press scan. Then either of the two will happen. Your scanned image will appear in a folder inside the pictures called My Scans, or there will not be a folder called My Scans and your scanned document will appear as a PDF document that has the name image 020.pdf if that is 20th image today. If you had selected from the printer screen Scan to PC, you would have received inside the "pictures" folder your scanned image as image 20.jpg.
You then copy the image20.pdf and close out the Scan and desktop. Then open the folder for your pdf files. Example, I have a folder called Home Insurance which I pasted the image20.pdf into. And then I renamed the scanned image with today's date and Insurance Application.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
EPSON XP-400 OUT STANDING
on July 22, 2013
Posted by: JHNNY
from SPRINGFIELD, OH
EXCELLENT PRINTER, MANUAL EASY TO READ AND TRANSLATE INTO ACTION. I LIKE IT BECAUSE IT CAN BE OPERATED WIRELESS OR USB CABLE. INSTALLED THE SOFTWARE ON MAC 10.8 WITHOUT A PROBLEM.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
High Ink Usage without printing
on October 15, 2013
Posted by: MHSP
from Michigan
Two major problems with this unit. We use the printer about once a week. The heads have to be cleaned every time we use it, wasting ink and time.
Second, there appears to be no way of printing only B/W when one of the color cartridges is low.
We are working with EPSON to change the machine out in warranty, hopefully this will remedy the situation. In the meantime I cannot recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
junk
on May 2, 2014
Posted by: ko18p
from elgin,il
I never write reviews but this thing is without question the biggest piece of junk I have ever owned one day it will scan the next it does not. pure junk!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
1
Very Frustrating ... To Say The Least
on September 23, 2014
Posted by: IPR
from PA
Compared to other brands, I've had to replace the ink cartridges 3x faster. Does not have the best quality of print. Won't allow me to save scans directly to the appropriate folder. I have to scan, find, cut, and paste. When I try to log onto my Epson account, it does not find my email address. (I have the emails to prove that I registered.)
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Nice Printer/Copier/Printer
on November 20, 2014
Posted by: kayakrguy
from New Jersey
We have had the XP-400 for over a year.
All 3 functions-printing, copying and scanning- work well, on both wireless and wired connections.
Ink use is moderate, better than I have had with other brands' all in ones.
Although paper jams are very infrequent, when they do occur, there is excellent access to the printer paper feeds to clear them.
For basic home office use, this has been an excellent machine for us.
I would recommend this to a friend!
Written by a customer while visiting epson.com