Customer reviews from High Sierra
High Sierra - XBT TSA Laptop Backpack for 17" Laptop - Black
Average customer rating
4.3 out of 5
4.3
(170 Reviews)
Open Ratings Snapshot
Rating breakdown 170 reviews
5 Stars
125
4 Stars
13
3 Stars
8
2 Stars
14
1 Star
10
83%of customers recommend this product. 
(
128 out of 154
)
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Customer Reviews for High Sierra - XBT TSA Laptop Backpack for 17" Laptop - Black
Customer Rating
1 out of 5
1
Less than 3 yrs old and falling apart
on March 28, 2019
Posted by: Tommy
from SC
Verified Purchase:No
Such extremely poor quality that I now doubt the quality of the entire brand. I to have the shoulder straps and chest strap repaired when less than a year old. Now, at less than 3 yrs old, the lower corner seems as completely ripped apart and is un-repairable
Pros: Easy To Carry, Good Capacity, Lightweight
Cons: Poor Quality, Tears Easily, Weak Seams
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Great product
on June 8, 2016
Posted by: Richie
from Miami,Florida
Verified Purchase:Yes
Excellent backpack. I use for the beach and when we travel on vacation.
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Lightweight, Stylish
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1 out of 5
1
Glad you asked - it already ripped!
on February 15, 2018
Posted by: Shannon Chase
from Audubon, Pa
It already ripped and my son has only used it as a school backpack for a few weeks.
Cons: Heavy To Begin With, Tears Easily
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
I like this backpack
on September 27, 2019
Posted by: Maria
from Chicago
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the third time that my children has this kind of backpack m
Pros: Easy To Access Items, Easy To Carry, Easy To Identify, Good Capacity, High Quality, Stylish
Cons: Bad Zippers
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Amazing durability and a lot of pockets for organization.
on September 30, 2019
Posted by: Vbianca
from Ia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing durability and a lot of pockets for organization.
Pros: Easy To Carry, Easy To Identify, Good Capacity, High Quality, Stylish
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
3 out of 5
3
What happened to all the pickets inside and the
on March 8, 2022
Posted by: John s
from The world
Gender:Male
Verified Purchase:Yes
I bought a new backpack to replace the old one. What a disappointment ! Ounce i open the back pack in only had one holder pocket . What happened to all the others ones that where inside. Your quality and credidability are list.
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
12 years of service 4th grade to now
on June 13, 2025
Posted by: Roger
from California Bay area
Well I got this back back back in 2013 4th grade. Today 2025 I'm still in College. 2160+ school days of wear and tear. 12 years of service and it still has an other 5+ more years. The only that broke is one zipper lever because it got caught up in locker. Zipper work but handle is broken. Between main and secondary pocket the inner lining was begging to rip at the top. Fixed it with some thread and needle 4 years ago. No rips on the bottom from dragging tossing it on the ground. THE MAJOR THING I HATE Is the back cushion it eats through clothing all my clothes have damage fabric due to the pad mesh being abrasive.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
4 out of 5
4
2nd Time With High Sierra Backpack
on April 15, 2016
Posted by: The Breakfast Bandit
from Gary, IN
I found a lose thread and I don't know if it's extra that can be cut off or if it's part of the seam. I don't really notice it because it's under the strap.
Pros: Extra Pockets, Good Capacity, High Quality, Steel Cable Handle, Stylish
Cons: 2 Little Room In Com Pock, Heavy When Packed
I would recommend this to a friend!
Written by a customer while visiting High Sierra
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