Customer reviews from High Sierra
High Sierra - Laptop Case - Black
Average customer rating
4.4 out of 5
4.4
(55 Reviews)
Open Ratings Snapshot
Rating breakdown 55 reviews
5 Stars
38
4 Stars
10
3 Stars
3
2 Stars
0
1 Star
4
86%of customers recommend this product. 
(
43 out of 50
)
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Customer Reviews for High Sierra - Laptop Case - Black
Customer Rating
5 out of 5
5
Even better than my first
on March 31, 2022
Posted by: Joe937
from Memphis, TN
Verified Purchase:Yes
Built just as well as my first of these that I have had for 4 years. There have been some upgrades and changes, all of which make the bag even better.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
4 out of 5
4
Perfect.
on March 24, 2024
Posted by: Traveling
I’ve had one for over a decade.  Wheels are finally breaking down.  I will replace with one just like it. Fabulous for versatility when airplanes say only one carry on or two items-  just zip it together. I used it as my only bag for 10 day and 14 day travels to Israel, England, and Amsterdam.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
1 out of 5
1
Handle is not fixed
on June 20, 2024
Posted by: Mazin
from Maldives
Verified Purchase:Yes
Trolley Handle is not fixed properly....it is loose and screws to handle are not there....
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care TeamJune 21, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Sturdy and Smooth
on June 29, 2024
Posted by: Krista
from Bonaire, Georgia
Verified Purchase:Yes
I don't feel like I can give a great review since I haven't used this yet, but it seems to be a very sturdy option for my daughter entering high school. She has a health problem that limits her to rolling bookbags and at the same time has a LOT to carry. This bag has lots of room, glides smoothly, and seems well built. Only time will tell if it can survive a 14 year old!
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
Great Carry-on Luggage Alternative Backpack
on November 3, 2024
Posted by: Timmay
from Colorado
Verified Purchase:Yes
Great backpack with carry on luggage size and type roller and handle for in between transfers. Packed with 30+ pounds, used both as backpack - great design, and carry on style luggage to take the weight off shoulders for 8 days multiple planes, taxis, bus, and train transfers - pick up handle strong with steel cable had no issues, backpack straps did well.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
3 out of 5
3
XBT wheel backpack
on January 11, 2025
Posted by: pyc1658
from Miami, FL
Verified Purchase:Yes
I had 3 different models of wheel backpack from High Sierra. And this is my fourth one. Compare to the previous bags that I had this one look and feel cheap. This one also lack of side and bottom handle pull. I am a frequent traveler and I hope this one can hold up like the previous bags.
I would recommend this to a friend!
Response from High SierraBy High Sierra Care TeamJanuary 13, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
BEST FOR TRAVEL
on March 3, 2025
Posted by: George Zawacki
from Arlington Heights, IL
Verified Purchase:Yes
My previous model is 10 or 12 years old and still good except the zipper on the back case is now very difficult to engage and close. This old model like me at 87 has traveled all over the world with me and been a godsend. My wife also has one and we spent three weeks in Europe and never checked a bag. It was great. The new model is all one piece and an improved design. It will be going with me to Iceland in August.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
5 out of 5
5
good purchase
on April 9, 2025
Posted by: CWIII
Verified Purchase:Yes
I am very pleased with this purchase. it meets my expectations. glad to have it
I would recommend this to a friend!
Written by a customer while visiting High Sierra
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