Customer reviews from whirlpool.com
Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White
Average customer rating
4.5
(3,053 Reviews)
Rating breakdown 3,053 reviews
5 Stars
2,116
4 Stars
652
3 Stars
169
2 Stars
42
1 Star
74
92%of customers recommend this product.
(
2,444 out of
2,665)
Customer Reviews for Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White
Customer Rating
3
Could be Better
on December 28, 2022
Posted by: Bailey
from Colorado
[This review was collected as part of a promotion.] I purchased this because I wanted a double oven and don’t have room for wall mounted ones. Right off the bat installation was frustrating. We had to move our outlet in our wall to accommodate the plug, otherwise the oven would stick out too far; which speaking of, it already sticks out because it has these two knobs at the top on the back that keep it from sitting flush with the wall. Weird and I don’t know what purpose they serve and why they’re there. Sadly, the top oven on this appliance is a hot mess. Burns bottom of food, not cooked on top. We put thermometers inside and it’s insane; I had the temp at 350 and it was at 500!!!!!! We then tried to calibrate and it got slightly better but still, the temp a thermometer gives me is not the temp I have it set to. It also swings quite a lot which I don’t understand. I don’t want an oven who “senses” when the temp should change. I just want the temp to be what I set, and nothing else. So anyway, essentially the top rack is not something that I can find myself successfully using to bake or make any types of “sensitive” foods; works mostly for casseroles or things if the like. I made green bean casserole fine in the top, because it’s a more liquid base. Bottom oven is fine thus far, though we had to calibrate it as well. I will say the convection function works well and cooks food perfectly; I made a great batch of homemade cinnamon rolls successfully in the bottom oven so I call that a win. The stovetop is fine; I really love the really big burner for my Dutch ovens that are large for typical sized burners. We are slightly disappointing that the top oven is essentially useless for most food items. Kinda makes it pointless to have. But overall the appliance has worked well for us.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT BUY
on January 30, 2023
Posted by: Highly Disappointed
from tn
I bought this oven 2 months ago. Within that time the start button has failed to work numerous times and won't turn on the oven. So much for baking. I have been told that condensation will get behind the control panel or too much heat will cause it to stick. I thought I was buying quality product but I did not. Highly Disappointed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 1, 2023
Thank you for sharing your insights with us, Highly Disappointed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Replacement for previous double oven - not as good
on February 15, 2023
Posted by: Bald Eagle 1776
from Utah
[This review was collected as part of a promotion.] After just a couple of months of use, the problems I see are:
1 - No proofing feature which we knew going in. I don't see a reason why they cannot add this great feature.
2 - When the top oven has the rack on the bottom, it is difficult to slide out as it hits the open door. It also burns the bottom of whatever is cooking even though the temperature is correct. I never had that issue with my other double oven. When the rack is on the top, the top of the item gets too hot. Not sure how I'm going to get around these issues.
3 - No double timer - 1 for each oven
The range is okay - Not as good as the old LG though.
1 - No proofing feature which we knew going in. I don't see a reason why they cannot add this great feature.
2 - When the top oven has the rack on the bottom, it is difficult to slide out as it hits the open door. It also burns the bottom of whatever is cooking even though the temperature is correct. I never had that issue with my other double oven. When the rack is on the top, the top of the item gets too hot. Not sure how I'm going to get around these issues.
3 - No double timer - 1 for each oven
The range is okay - Not as good as the old LG though.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
love the double oven it cooks evenly from the last
on June 14, 2023
Posted by: LILKY
from KENTUCKY
[This review was collected as part of a promotion.] yes i am happy with the results even cooking easy buttons useage. fast response.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Same problem different brand
on August 8, 2024
Posted by: Frustrated
from Missouri
[This review was collected as part of a promotion.] Neither oven is heating to temperature straight out of the box! This is why I got rid of my old stove and the stove before that - I would think that after all these years the technology would have improved, but NO. I have read all the instructions, know how to calibrate it myself (which I should NOT need to do ever - much less straight off the truck). I realize there are normal temp fluctuations during baking in any oven - but over 30º low at 350º is way off. I use oven thermometers that all show the SAME temp (the correct one) when placed in our pellet smoker- so it's NOT the thermometers. The voltage from the plug is also correct. Yes, I read MANY reviews and was concerned and, Alas, here we are. Stovetop works great - but so would a hotplate.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 575667.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
No instructions for use
on September 8, 2025
Posted by: Crazy
No owners manual to show how to do anything. Took too long to just figure out how to set clock. No info on how to work anything features. I have opened every document and no details on how to operate. Cannot afford to include owners instructions
Response from whirlpool.comBy Branded Team, Consumer Care, September 9, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information and reference Case # 793925.
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Range
on September 16, 2025
Posted by: Batgirl
from Melbourne Florida
[This review was collected as part of a promotion.] I love my new range. I do wish it came with a comprehensive, full instruction manual. There isn't one on-line either.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Double oven stove
on March 28, 2017
Posted by: Anonymous
from Missouri
[This review was collected as part of a promotion.] We like this stove very much but wish it would fit up against the wall better. The cord holds the stove out more than we would like. The double oven feature is great and the stove top heats up very quickly. If there was some way to give a space for the cord, it would be wonderful. I would then give the oven a five star rating.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com