Customer reviews from whirlpool.com
Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White
Average customer rating
4.5
(3,016 Reviews)
Rating breakdown 3,016 reviews
5 Stars
2,094
4 Stars
646
3 Stars
163
2 Stars
41
1 Star
72
92%of customers recommend this product.
(
2,428 out of
2,644)
Customer Reviews for Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White
Customer Rating
1
Disappointed with this purchase
on May 9, 2024
Posted by: Tom72
from Zephyrhills, FL
[This review was collected as part of a promotion.] All stovetop burner settings require constant attention as boiling over is inevitable even on the lowest heat setting. Stovetop requires extra cleaning attention regardless of item being cooked. There doesn't seem to be a happy medium built into this uinit. Lower oven compartment is inconvenient as it requires fully bending over and balancing food product in order to place item inside for cooking or retrieving the item once cooked.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 14, 2024
Hello,
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 533226.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Electric Range. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/cooking and select your Range style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 533226.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love my stove, BUT...
on May 10, 2024
Posted by: Mom53
from Minnesota
[This review was collected as part of a promotion.] Love my stove BUT...It has two ovens but only one light switch (both oven lights come on or off at the same time). It has two ovens but only one timer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not what I hoped for
on May 21, 2024
Posted by: cmartens
from Castlegar BC
[This review was collected as part of a promotion.] I bought this a month ago and I can't give this a good rating. The top scratches easily and always looks dirty. The oven is 50F on the cold side both top and bottom. Broiling is very slow. Generally a bad oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, May 28, 2024
Hello! We are terribly sorry to hear about your Whirlpool range. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (281010838). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Minor annoying feature we were not aware of.
on June 8, 2024
Posted by: Ducky
[This review was collected as part of a promotion.] So far it works quite well. Have not used it to anywhere near its full capabilities. Our only issue is that when using the lower oven unit is that a fan constantly goes off and on about every minute or so. Called inn to Whirlpool and they said it is a cooling feature to keep the upper-level oven which is not in use cool. A bit of an annoyance but slowly getting use to it. It does not run when using the upper oven only so will try to use that oven most of the time going forward.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 17, 2024
Posted by: Counts3
from Dunseith ND
[This review was collected as part of a promotion.] Very nice stove and I love the double ovens. Great price!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very disappointing!
on June 18, 2024
Posted by: Nostove for me.
[This review was collected as part of a promotion.] The first time I used the cook top, I could bubbling up under the clear cover. I had a service person come out. They have to replace the cook top. Since that is an unusual problem, getting it replaced will take quite some time. I am disappointed as I thought Whirlpool was a top of the line product. The good news is it is covered by warranty.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 552934.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
3
Burners always look dirty
on June 29, 2024
Posted by: Nancy
from Toronto,Canada
[This review was collected as part of a promotion.] I spent about 6 months researching which stove would meet our needs. Finally settled on the Whirlpool 6.7.
I have to say I tried the convection and it took just as long as a regular oven. In their defence i just pressed the convection button and put in the time. I have never used it so am not sure if I was supposed to press another button or not. I have not read the manual as yet.Burners heat up quite quickly, Oven works well. I have not used both ovens at once yet. My biggest disappointment is the glass top. The first night i put a frying pan on
it, it left a mark. I am talking about the marks that are there when you have had the stove for a while. I was unable to get rid of it , and now after having the stove for a couple of months there are a lot more marks.
If they could improve the material on the top of the stove it would be great
I have to say I tried the convection and it took just as long as a regular oven. In their defence i just pressed the convection button and put in the time. I have never used it so am not sure if I was supposed to press another button or not. I have not read the manual as yet.Burners heat up quite quickly, Oven works well. I have not used both ovens at once yet. My biggest disappointment is the glass top. The first night i put a frying pan on
it, it left a mark. I am talking about the marks that are there when you have had the stove for a while. I was unable to get rid of it , and now after having the stove for a couple of months there are a lot more marks.
If they could improve the material on the top of the stove it would be great
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 2, 2024
Hello, Nancy! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, phone number, and case # (558591). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Watch your cookies up top!
on July 27, 2024
Posted by: Pemsplace
[This review was collected as part of a promotion.] I purchased this range about 6 weeks ago. I love having a double oven and being able to cook at two different temperatures! However, I did bake cookies up top in the oven and noticed the ones nearest the back side burnt on the tray and not the front ones. This means it is uneven heating in upper unit. This did not happen in lower oven during next batch of cookies.
Over all, I love the features of the oven and it's easy to use. Love how it blows air around to hold temps.But will keep cookies below
Over all, I love the features of the oven and it's easy to use. Love how it blows air around to hold temps.But will keep cookies below
Written by a customer while visiting whirlpool.com