Customer reviews from whirlpool.com
Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White
Average customer rating
4.5
(3,012 Reviews)
Rating breakdown 3,012 reviews
5 Stars
2,091
4 Stars
646
3 Stars
163
2 Stars
41
1 Star
71
92%of customers recommend this product.
(
2,426 out of
2,641)
Customer Reviews for Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White
Customer Rating
3
Good stove
on May 7, 2019
Posted by: julia_v
Gender:Female
[This review was collected as part of a promotion.] I like the ability to cook two things at once! There are a few things that would make me think twice about buying this stove again:
- both big elements are at the front, and they seem to have difficulty with heat control
- the top oven tends to burn the bottom of things due to it being so close to the element
- the settings are not overly user-friendly and the manual is no help
- it only beeps once when the timer is done!
- both big elements are at the front, and they seem to have difficulty with heat control
- the top oven tends to burn the bottom of things due to it being so close to the element
- the settings are not overly user-friendly and the manual is no help
- it only beeps once when the timer is done!
No, I would not recommend this to a friend.
Response from whirlpool.comBy DOBBSNC, CASOCIALCARE, May 23, 2019
Hello julia_v! We completely understand your concerns with the design of the range. We greatly appreciate your feedback and taking the time to post with us. If you have any additional questions or concerns regarding the range please send us an email to canadasocial@whirlpool.com. Please include your best contact number and the reference ID 218479338. Thank you -Cody
Written by a customer while visiting whirlpool.com
Customer Rating
4
Glass Cook Tops are a B* to keep clean
on October 27, 2021
Posted by: CurliMum
from Allentown, PA
[This review was collected as part of a promotion.] I love the double oven. Best invention ever for a range. But the glass cook top is a real chore to keep clean. And this is not my first rodeo. I have had glass cooktops for years. They have gotten worse over time or my tolerance for them has decreased as I become older and more decrepit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice oven with some Bells and Whistles
on August 25, 2022
Posted by: Tino
from Mass.
[This review was collected as part of a promotion.] This range is very nice. I've only had it for a few weeks now, but everything seems to be working great! The only thing I don't like is there is 2 ovens but only 1 timer? Not very convenient. Also when you set the time, it rings once and then a few minutes later, it rings once again, not sure if that can be adjusted, cause I've missed the timer going off a few times and just caught it before it burnt. So I will need to look into that further. Otherwise no complaints about the look and function. I also really like the cooktop for the xtra round burners. But hard to clean the glass.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the double oven!
on August 31, 2022
Posted by: Nana K
from Westfield, Indiana
[This review was collected as part of a promotion.] I bought this stove a month ago and I am very pleased with it. I had a double oven before for 19 years until I couldn’t get replacement parts for it due to age. I knew I wanted a double oven again so was thrilled to find this Whirlpool model. It is very attractive and goes well with my Whirlpool refrigerator in my kitchen. It has taken a while to get use to the stove top as the setting markings are different than I’m used to. I love the small oven when cooking for two people.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not holding temp/only one timer
on August 31, 2022
Posted by: BakerA
from Mason, MI
[This review was collected as part of a promotion.] Purchased on 7/11/22; had to have a service call on 8/16/22. Ovens not holding temp. About a 50 degree swing. Having another service call on 9/8 as bottom oven is still not correct. I also do NOT understand why there is only one timer for a double oven.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, August 31, 2022
Hey BakerA, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible temperature control, stove top and oven
on November 27, 2022
Posted by: Flyfisher
from St. Charles, MO
Bought this double oven hoping to upgrade from our old single oven. Since day 1, experiencing terrible temperature control for stove top and the ovens. Stove top burners overheated regardless of the dial settings, oven temperatures had extremely wide temperature fluctuations with the average temp not even close to the oven setpoint. Even after calibration, oven ran well below setpoint causing Thanksgiving timing to go out the window. Very disappointed in this purchase. The ratings for this model must be faked.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2022
Thank you for sharing your insights with us, Flyfisher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Double over
on December 24, 2022
Posted by: Kim D
from Charleston, SC
[This review was collected as part of a promotion.] I love the double oven! Stove top works good too, except the first day we got it, the “hot surface” light won’t shut off, it stays on even days after cooking. Very frustrating that I already have to have it serviced the first week I received iy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 30, 2022
Thank you for sharing your insights with us, Kim D. It's hard for us to hear that you had a negative experience with your Oven, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203OPzy or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
Could be Better
on December 28, 2022
Posted by: Bailey
from Colorado
[This review was collected as part of a promotion.] I purchased this because I wanted a double oven and don’t have room for wall mounted ones. Right off the bat installation was frustrating. We had to move our outlet in our wall to accommodate the plug, otherwise the oven would stick out too far; which speaking of, it already sticks out because it has these two knobs at the top on the back that keep it from sitting flush with the wall. Weird and I don’t know what purpose they serve and why they’re there. Sadly, the top oven on this appliance is a hot mess. Burns bottom of food, not cooked on top. We put thermometers inside and it’s insane; I had the temp at 350 and it was at 500!!!!!! We then tried to calibrate and it got slightly better but still, the temp a thermometer gives me is not the temp I have it set to. It also swings quite a lot which I don’t understand. I don’t want an oven who “senses” when the temp should change. I just want the temp to be what I set, and nothing else. So anyway, essentially the top rack is not something that I can find myself successfully using to bake or make any types of “sensitive” foods; works mostly for casseroles or things if the like. I made green bean casserole fine in the top, because it’s a more liquid base. Bottom oven is fine thus far, though we had to calibrate it as well. I will say the convection function works well and cooks food perfectly; I made a great batch of homemade cinnamon rolls successfully in the bottom oven so I call that a win. The stovetop is fine; I really love the really big burner for my Dutch ovens that are large for typical sized burners. We are slightly disappointing that the top oven is essentially useless for most food items. Kinda makes it pointless to have. But overall the appliance has worked well for us.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com