Customer reviews from whirlpool.com
Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White
Average customer rating
4.5
(3,012 Reviews)
Rating breakdown 3,012 reviews
5 Stars
2,091
4 Stars
646
3 Stars
163
2 Stars
41
1 Star
71
92%of customers recommend this product.
(
2,426 out of
2,641)
Customer Reviews for Whirlpool - 6.7 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - White
Customer Rating
4
Good but with issues
on November 12, 2025
Posted by: Hawk25
from KS
In the second year of ownership and so far I am pretty pleased with the performance of this oven. The only issues are the temperature deviations in the oven and most importantly had a stovetop control go to HIGH heat when turned off, a very dangerous situation.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good range
on November 18, 2025
Posted by: Dredloc
from Texas
[This review was collected as part of a promotion.] I bought this a few weeks ago and we are really enjoying it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great replacement
on November 18, 2025
Posted by: Eastsider
from Se Michigan
[This review was collected as part of a promotion.] This range is almost an exact replacement of one that lasted 20 years. There are a few upgrades to the stovetop that make it more versatile.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Enjoy the new range — then a major crack appeared
on November 19, 2025
Posted by: Denny P.
from Topeka, KS
[This review was collected as part of a promotion.] Unfortunately , we’re not thrilled ! A crack appeared on the range surface. We need to initiate a warranty review.
Let us know the steps required to get your warranty !
Let us know the steps required to get your warranty !
Response from whirlpool.comBy Branded Team, Consumer Care, November 21, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Electric Range. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Range model/serial number, and reference Case # 843280
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new electric range
on November 20, 2025
Posted by: SEB13
from Albertville, AL
[This review was collected as part of a promotion.] I recently remodeled my kitchen and bought this range after using my last one for over 40 years. I dreaded the change because I’d never had one problem with my old range and it still cooked like it was new. But I’m so pleased with my new range. It would take a special appliance to replace my first love, but this one delivered.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
The product is okay BUT!!
on November 21, 2025
Posted by: lee128
from lubbock Tx.
[This review was collected as part of a promotion.] The stove works great but there was no instruction manual that came with the stove! So we have had to do the trial and error method of learning how the item works and preforms. You would think that after paying that much for a stove, the manufacture could at the very least include a manual with the oven! Being older and not have ever used a convection oven a manual would of been a great help!
Response from whirlpool.comBy Branded Team, Consumer Care, November 24, 2025
Hello,
Thank you for your review. We regret to hear that your Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64297WKRW or Instagram http://spr.ly/64207WKRo. When responding, please include your contact information and reference case #844572
For your convenience, we have included a link for the Owner's Manual:
http://spr.ly/64217WKRU
We hope this information is helpful.
Christy T
Thank you for your review. We regret to hear that your Range is not living up to your standards. If you have any questions or concerns with your Range, please reach out to us directly via Facebook http://spr.ly/64297WKRW or Instagram http://spr.ly/64207WKRo. When responding, please include your contact information and reference case #844572
For your convenience, we have included a link for the Owner's Manual:
http://spr.ly/64217WKRU
We hope this information is helpful.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Unit!
on November 21, 2025
Posted by: F111
from MT
[This review was collected as part of a promotion.] We bought this unit after our new LG units top burns quit working. This stove has been great! Love the double oven feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Seems to be a great range. Questionable service.
on November 21, 2025
Posted by: Scott123
[This review was collected as part of a promotion.] I bought this range about two weeks ago. So far I’m happy with it. There are a couple things though. One is the range doesn’t have as much space in the back as my old range. I have an outlet box on my wall and when the cord is plugged in the range would sit out from the wall about 4”. To remedy this I had to remove the outlet box and splice the oven wire directly to the wire to the outlet. The only other option would have been to install a flush mounted wall outlet which would have required me to extend the wire going to the outlet box which would have been a lot more work. The only other thing was that it was difficult leveling the range. The plastic levelers fit kind of loose and don’t stay in position when you move the range in and out. Also, the range is very heavy and I found out it was easier to level if the doors are removed. They are very heavy also and I found the lower oven door difficult to remove. They went back in place rather easy though. I found the owners manual and quick start guide lacking any detailed instructions on the controls. The quick start guide said you could go online and find a control guide, but the only guides I could find were the same ones that came with the oven. When I tried to contact a Whirlpool customer service representative I found out that it’s virtually impossible, unless I’m doing something wrong. I finally gave up in frustration. I tried the chat mode, but I couldn’t get anybody. I checked my computer and someone did respond about an hour later. I’ve used Whirlpool products most of my life and I’m very happy with the way they hold up. But this is the first time I’ve ever had to contact customer service and I’m not getting a good feeling about the type of experience I had.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com