Customer reviews from bestbuy-ca
Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Average customer rating
4.4
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
31
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
3
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Sony - 100" Class - LED - Z9D Series - 2160p - Smart - 4K UHD TV with HDR
Customer Rating
2
Tv Won't Turn ON
on December 17, 2019
Posted by: Abe
from Ottawa
I bought this TV after a best buy employee convinced me it's the best option , and better than the 800 series i was coming to buy for 500$ less. the Tv worked perfectly for couple of days, and then it started not turning on until you unplug it from the wall , and plug it back in. I asked a best buy employee when i visited again and he's like it seems you got a lemon. I checked with SONY reps and they said Factory reset your tv and that'll work. after doing that and losing all sign ins and settings, it is still happening. On top of that, i just found out Sony will NOT be upgrading the system of this tv anymore, and it will only be upgrading the 950G models and Up, so we're stuck with this system with no updates in the future. Will definitely return it.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
So far so good.
on December 3, 2019
Posted by: Ruby
from North Okanagan
So far so good... it's been a week! I feel that I did my research into this tv, as well as reading many online reviews prior to purchasing. Most were good with the exception of the sound quality. When I picked up the tv, I also bought the proper cord to run it through my tuner with my Klipsch speakers. I'm sure glad I did! It makes all the difference. The picture quality is very good for the size of my living room. Colours are sharp, bright and true. I'm very happy with this purchase.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Very good TV
on December 3, 2019
Posted by: Alexander
from COQUITLAM BC
Pros: Excellent TV, amazing picture quality.
Cons: When you watch 4K video and try to use google assistance then experience system slow down. Not responding right away.
Cons: When you watch 4K video and try to use google assistance then experience system slow down. Not responding right away.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Great Picture but Weak Sound
on December 2, 2019
Posted by: Biff
from Vancouver
Great picture and the TV is real easy to setup except for the tiny leg screws. We opened the box and didn't find them because they were taped to the plastic that covered the TV. We almost threw them out. The sound is very disappointing. You will need a sound bar or separate sound system, The TV speakers are very very weak.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Clear vision
on December 1, 2019
Posted by: Honey
from Piedmont
I love this TV! Everything the advertising said is true! Fantastic clarity in image, blacks & colours exceptional. Great features hook you up to a vast array of choices in TV programming! Easy to install with wireless & bluetooth. The only down side I encountered is if you want to control your set with only one controller, I cannot be done with my existing TV service. This TV is too advanced in technology for the moment. But it is no deal breaker working with two can be done!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Great picture
on November 28, 2019
Posted by: Olga
from Toronto
Love the quality of the picture. Clean look and the sound from TV speakers is better then from my previous LG.
A bit slow to respond when streaming from apps.
Overall it’s great.
A bit slow to respond when streaming from apps.
Overall it’s great.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
You will be amazed at the picture quality
on November 27, 2019
Posted by: Gar
from Langley, BC
All around great product. The only shortfall is the ARC has not see the Firmware to upgrade to eARC. Sony, may or may not do this so if you expect ATMOS streaming from your favourite sites like Netflix and Prime, you won't get it. You best buy the 900G otherwise you need another piece of equipment like Apple Play.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Bonne achat
on November 23, 2019
Posted by: Cloclo
from Boisbriand
Après 3 jours d’utilisation , cette télé est conforme à mes attentes , je n’ai pas trouvé de points négatifs.
Written by a customer while visiting bestbuy-ca