Customer reviews from sony.com
Sony - BDPS1200 - Streaming Blu-ray Player - Black
Average customer rating
4.4
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
60
4 Stars
22
3 Stars
8
2 Stars
1
1 Star
5
92%of customers recommend this product.
(
80 out of
87)
Customer Reviews for Sony - BDPS1200 - Streaming Blu-ray Player - Black
Customer Rating
5
Easy to setup
on September 28, 2014
Posted by: Justdtm
The Sony disc player was one of the easy disc player to setup. I have setup a lot of disc player and was surprised of how easy the Sony Blu-ray disc player was to setup. Thanks
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
good purchase
on September 29, 2014
Posted by: Daddyawn
works well and often use the "smart" technology (netflix, youtube, etc...)
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Sony Blu Ray Player
on August 14, 2014
Posted by: Anonymous
I purchased this Blu Ray Player for a friend...It is Sony with their great ruputation....It will turn DVDs into high definition....It is reliable and should last for years..You connect it to the TV with only a single HD cable....It is afforable...It will turn a DVD movie into high definition...It should last for years..
Written by a customer while visiting sony.com
Customer Rating
1
worst blue ray play
on May 26, 2014
Posted by: Anonymous
I purchased this blue ray player in first week of April & it start having issues in 3rd week of April. My player does not eject disk & each time I need to watch a movie, I have to reboot the player by simply unplugging the wire for few mins & only then I can change the disk. I even called Sony with the Issue but they told me to ship this player to their Laredo Facility & they will try to repair this unit. I like most people work too many hours to actually go to post office, pack the player & hope that once they repair the unit it will work fine. I will just go and buy a different brand unit this time & save myself the aggravation & headache to deal with this blue ray player.
Response from sony.comBy Joey, Sony, May 27, 2014
Well that’s not what we like to hear. Let’s see how we can improve your experience. Please contact our support team via email at SonySupportUSA@am.sony.com so we could assist you.
Written by a customer while visiting sony.com
Customer Rating
5
even better than I thought I was getting
on December 1, 2014
Posted by: cutthecord
good price
easy to connect
easy to operate
fun to use
did I mention fun to use...
easy to connect
easy to operate
fun to use
did I mention fun to use...
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Blue Ray DVR
on September 26, 2014
Posted by: Feedup121
Reason the low rating is the inability to set the thing up to work. Four days and countless tries I gave up. Customer Service was little to no help either. I would not recommend it to anyone unless you enjoy frustrating yourself. Then knock yourself out. and enjoy..
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony Style, October 3, 2014
Thank you for bringing this to our attention. We kindly recommend you visiting:
https://us.en.kb.sony.com/app/answers/detail/a_id/49730/p/47329%2C47564%2C93073/c/65%2C66/kw/factory%20reset
https://us.en.kb.sony.com/app/answers/detail/a_id/49730/p/47329%2C47564%2C93073/c/65%2C66/kw/factory%20reset
Written by a customer while visiting sony.com
Customer Rating
1
Very disappointed
on April 13, 2014
Posted by: Krustiburger
This is the second Sony I have had to take back due to it not working. I plug it in with everything connected correctly and it won't play any disks. Not blu-ray, not DVD. Not only will it not play a DVD, it won't connect to the Internet in order to stream Netflix. According to the "easy set up", all was working properly. I am very disappointed in Sony.
Response from sony.comBy Carmela, Sony, April 14, 2014
It's perfectly understandable that you're very upset about what's happened. Kindly reach out to our support team via SonySupportUSA@am.sony.com, so that they may try and see how we can make this a better experience for you.
Written by a customer while visiting sony.com
Customer Rating
3
Not Wireless
on November 7, 2014
Posted by: none2
It was a gift. We have not used it yet. We thought it was wireless, but it is not, so we will probably not use it very much.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com