Customer reviews from sony.com
Sony - BDPS1200 - Streaming Blu-ray Player - Black
Average customer rating
4.4 out of 5
4.4
(96 Reviews)
Open Ratings Snapshot
Rating breakdown 96 reviews
5 Stars
60
4 Stars
22
3 Stars
8
2 Stars
1
1 Star
5
92%of customers recommend this product. 
(
80 out of 87
)
Best Buy Privacy Policy
Customer Reviews for Sony - BDPS1200 - Streaming Blu-ray Player - Black
Customer Rating
5 out of 5
5
Lives up to my expectations and Sony quality
on September 14, 2014
Posted by: theroots
This BD/DVD player was exactly what we wanted and at a great price. I have always purchased Sony for it's quality and they continue to live up to my expectations. This player was a breeze to connect and have not had any problems. I would suggest checking for firmware upgrades and upgrading when available. Others have experienced problems, but I have not. I have this BD/DVD player connected to my home theater system and it has all of the connections that I need.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Glad to have finally purchased a Sony Blu-ray Disc
on August 19, 2014
Posted by: Ebony
The disc player performs very well and love the versitility to play DVD as well.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Sony Blu Ray Player
on August 14, 2014
Posted by: Anonymous
I purchased this Blu Ray Player for a friend...It is Sony with their great ruputation....It will turn DVDs into high definition....It is reliable and should last for years..You connect it to the TV with only a single HD cable....It is afforable...It will turn a DVD movie into high definition...It should last for years..
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
Great purchase!
on August 11, 2014
Posted by: Licia
I love my Blu-Ray DVD player! I like the different features it provides. Awesome!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
worst blue ray play
on May 26, 2014
Posted by: Anonymous
I purchased this blue ray player in first week of April & it start having issues in 3rd week of April. My player does not eject disk & each time I need to watch a movie, I have to reboot the player by simply unplugging the wire for few mins & only then I can change the disk. I even called Sony with the Issue but they told me to ship this player to their Laredo Facility & they will try to repair this unit. I like most people work too many hours to actually go to post office, pack the player & hope that once they repair the unit it will work fine. I will just go and buy a different brand unit this time & save myself the aggravation & headache to deal with this blue ray player.
Response from sony.comBy Joey, Sony, May 27, 2014
Well that’s not what we like to hear. Let’s see how we can improve your experience. Please contact our support team via email at SonySupportUSA@am.sony.com so we could assist you.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Great Product
on April 21, 2014
Posted by: JustChillOut
Purchased this Blue Ray player a little while ago, plugged it in and have not issues. The features work as advertised and now I can stop streaming Netflix from my Wii and just do it through this device. A great product for the price. No issues to report.
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Also disappointed
on April 17, 2014
Posted by: Hautecoffey
Bought the player because it was a Sony. Out of the box it doesn't work. Won't do anything, including turn on. The directions say to plug in and "wait for a short while before the player turns on and starts". It has been plugged in for 20 minutes and still nothing.
Response from sony.comBy Joey, Sony, April 18, 2014
We certainly understand why you might feel that way.  Let’s see how we can fix this for you. Kindly reach out to our support team via SonySupportUSA@am.sony.com
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Very disappointed
on April 13, 2014
Posted by: Krustiburger
This is the second Sony I have had to take back due to it not working. I plug it in with everything connected correctly and it won't play any disks. Not blu-ray, not DVD. Not only will it not play a DVD, it won't connect to the Internet in order to stream Netflix. According to the "easy set up", all was working properly. I am very disappointed in Sony.
Response from sony.comBy Carmela, Sony, April 14, 2014
It's perfectly understandable that you're very upset about what's happened. Kindly reach out to our support team via SonySupportUSA@am.sony.com, so that they may try and see how we can make this a better experience for you.
Written by a customer while visiting sony.com
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