Customer reviews from geappliances.com
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave
Average customer rating
4
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
78
4 Stars
35
3 Stars
19
2 Stars
9
1 Star
14
73%of customers recommend this product.
(
108 out of
147)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave
Customer Rating
5
More efficient than the model it replaced
on April 14, 2022
Posted by: gglindahl
from Elgin, SC
This replaced the one that came with out new home purchase. This is just the newer version but seems to more efficient then the older one
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Response from geappliances.comBy Kianna@GEA, GEA, April 15, 2022
Hello,
We're happy to hear that you are pleased with this microwave!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
We're happy to hear that you are pleased with this microwave!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Buyer beware - broke in less than two weeks
on June 26, 2022
Posted by: UnhappyVT
from Burlington, VT
Bought this microwave to replace a 6 year old Whirlpool because light under the Whirlpool failed and couldn't be fixed. Used my new microwave lightly - mainly boiling water and heating frozen veggies - for 11 days. Went to boil some water in a Pyrex measuring cup and after a minute realized that while the microwave was running, it suddenly sounded much more quiet. Got worried and opened the door at which point the display and all the lights went out. Checked the breaker and the outlet; both are fine.
Needless to say, I will NOT be replacing this one with another GE!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 28, 2022
Hi, and thanks for sharing. Having your microwave stop working after 11 days can be very frustrating, and we're sorry you're going through this. You deserve to have a quality experience with our products, and we'd like to look into this issue. We'll have an agent contact you via email for more information, and we truly appreciate your patience during this difficult time. Talk to you soon. -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Best microwave I've owned
on June 26, 2022
Posted by: Markkkk123
from Detroit, MI
Works incredibly well. Looks beautiful. Very happy with purchase. Highly recommend this microwave
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Upgraded Previous Microwave - Satisfied
on August 7, 2022
Posted by: Chasdan
from Washington, DC
After my 15 year old GE Microwave could not be repaired my home warranty company replaced it with the GE Profile Series one. It is working just fine, at the moment. Looking for many years of exceptional service.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice upgrade
on August 19, 2022
Posted by: Bully98
from Las Vegas NV
Recently replaced an older ge profile with this model. Couldn’t be happier with easy installation and configuration for the space. New led lighting and steam cleaning are amazing.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Another poorly made product by GE
on August 20, 2022
Posted by: Anonymous
from Boise, ID
This microwave worked great until it didn't. Less than two years old and it's broken. Just like the dishwasher and the dishwasher before that and the dishwasher before that. Planned obsolescence is a plague on humanity and manufacturers should be ashamed of themselves for participating this sham. 1 year warranty....or you can buy our extended warranty for more money. How is it that my Grannys appliances built in 60's and 70's are still functional and our new modern appliances have to be replaced every two years or have major repair work done????
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, August 24, 2022
Hello,
Thanks for reviewing your microwave. We're happy to hear that you like the features, but sorry that it broke. We understand the inconvenience and apologize.
To troubleshoot, unplug the microwave oven, then plug it back in. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can be of additional assistance, please let us know. We are more than happy to help.
All the best,
Kianna@GEA
Thanks for reviewing your microwave. We're happy to hear that you like the features, but sorry that it broke. We understand the inconvenience and apologize.
To troubleshoot, unplug the microwave oven, then plug it back in. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If we can be of additional assistance, please let us know. We are more than happy to help.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on September 8, 2022
Posted by: Suls
from Midland ga
Looks great inside and out. Has all the features you need from a microwave oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Exactly What We wanted
on September 12, 2022
Posted by: drbill78
We had a GE Cafe over the oven microwave we purchased in 2009 and loved it.held up for 13 years without a single maintenance call. We're older now and don't need a new cafe. the profile gives us everything. We're happy and being stainless steele it fits right in wit our GE Cafe gas range we also purchased in 2009 and still using.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com