Customer reviews from geappliances.com
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave
Average customer rating
4
(155 Reviews)
Rating breakdown 155 reviews
5 Stars
78
4 Stars
35
3 Stars
19
2 Stars
9
1 Star
14
73%of customers recommend this product.
(
108 out of
147)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave
Customer Rating
2
Not a good purchase!
on May 5, 2020
Posted by: Stephanie2017
from BayShore NY
We purchased another GE Profile microwave to match our existing appliances. The power is lower than our previous microwave. The inside Is black and it’s different to see when it needs cleaning. The touch pad is not lighted!! It’s difficult to see at night and read the settings. I wish we had done more research!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Lots of features
on March 2, 2017
Posted by: KWard14
from Snohomish, WA, United States
We bought all GE profile appliances because of their reputation. This microwave has been a bit of a thorn in my side .... partially because I'm just not used to it yet. I am a creature of habit and am having a hard time adjusting to some of the differences on this unit compared to the last several I've owned. Mainly, this one doesn't have a number pad. I always liked being able to push "2" for two minutes cooking, "3" for three minutes etc. This model doesn't have a number pad and the only quick cook feature I've found is "add 30 seconds" so I just push it repeatedly to add up to the number of minutes I want. Also, it's primarily operated by the dial and you have to push so many buttons and turn the dial and push more buttons before it starts cooking ... I like just pushing one button. Anyway, I'm optimistic that with time it will get more familiar and not so annoying.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
4
Lots of ways to cook and heat your food.
on January 7, 2017
Posted by: JerseyJ
Had the unit for almost 3 months and we like the options available to cook your food.
We haven't tried all the features yet since there are many of them.
We had a 1300 watt model before so this 1000 watt unit takes a bit longer to cook but that was expected. The rotary-dial cook button took a couple days to get used to [push a button, turn the selection dial [for time], push a button, turn the selection dial again [for heat range ], then push the round rotary button to start. It spins the food but has an option not to I believe. Overall, we're happy with it.
We haven't tried all the features yet since there are many of them.
We had a 1300 watt model before so this 1000 watt unit takes a bit longer to cook but that was expected. The rotary-dial cook button took a couple days to get used to [push a button, turn the selection dial [for time], push a button, turn the selection dial again [for heat range ], then push the round rotary button to start. It spins the food but has an option not to I believe. Overall, we're happy with it.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Not a good feature
on February 28, 2019
Posted by: terry 215
from Pottstown PA
Product was the only option for a home warranty claim.The requirement to select time then push set then push start is cumbersome. The inability to select intermediate times i.e. 20 sec 35 sec etc is not easy to adjust. Have had GE microwaves before and the were much better. For the price not recommended
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 1, 2019
Hello terry 215 - Thank you for providing a review on your Profile microwave. We appreciate your suggestions for improvement with the design, and we apologize for any inconvenience. We always like to hear customer feedback so that we may improve our products. We have forwarded your comments to our product design team.
Written by a customer while visiting geappliances.com
Customer Rating
5
fits in the previous cut out over the range
on November 18, 2019
Posted by: Threphased1
from Ny
Fit like a glove ,replaced my old profile
Many thanks to the ge , theres different heights and if you get one that is a little larger,and have the back splash tiled up to the bottom,the new one will not fit height wise. Give them your old model and they will give you a new model number that fits. Not only does it fits but the back bracket was exact as my old profile. Very pleased with calling and getting the correct information
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and quieter
on August 13, 2016
Posted by: tjka4231
from Irvine, CA, United States
I had a GE Profile Advantium model PSA1201RSS01 over the range microwave for more than 3 years. It was very loud on the exhaust vent fan and even opening and closing its door was loud and noisy. Recently the motor on the vent fan went out and I decided to replace the entire microwave instead of repairing the vent motor. Since I didn't use the Advantium portion I decided to go for the latest GE over the range microwave without the Advantium feature. I purchased the GE Profile PNM9216SKSS (Stainless steel color) over the range microwave from Home Depot and I installed it myself and with the help of my wife. This new microwave's backplate screw holes are not in the same locations as the holes for the previous microwave's backplate. Also the screw hole locations and the hole for the power cord at the top for the cabinet are not in the same locations either. So I had to drill new holes to do the installation. After the microwave was installed I can see that it is not only beautiful but the vent fan is quieter, the opening and closing of the door is quieter as compared to my previous microwave and I love its cool white LED light that is over the range. I also did purchased the extended 5-year warranty for it. Hopefully I will have several years of use with my new GE over the range microwave.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
total piece of junk.
on March 28, 2017
Posted by: gary leroy
purchased a new shea home in Denver and always having problems.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Just okay
on August 21, 2017
Posted by: Sweetdog
from Bloomfield Hills, MI, United States
Very disappointed in this Microwave. The feature are poor for this price point. Not very good looking in person it looked better online.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy BRENDA@GEA, GE Appliances, August 22, 2017
Hello Sweetdog,
Thank you for taking the time to write a review on your new microwave. Many factors go into the design of our products and consumer input is top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and they have been forwarded to our product design team. Thank you for your feedback.
Thank you for taking the time to write a review on your new microwave. Many factors go into the design of our products and consumer input is top priority. Other factors, such as consumer expectations, manufacturing, cost, changing technology and product appearance are also part of the design decision.
Your comments are important to us and they have been forwarded to our product design team. Thank you for your feedback.
Written by a customer while visiting geappliances.com