Customer reviews from frigidaire.com
Frigidaire - 36" Gas Cooktop
Average customer rating
3.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
163
4 Stars
45
3 Stars
31
2 Stars
39
1 Star
72
96%of customers recommend this product.
(
71 out of
74)
Customer Reviews for Frigidaire - 36" Gas Cooktop
Customer Rating
5
What a great appliance!
on August 16, 2017
Posted by: CrookedCabinOwners
from Cloudcroft, NM, United States
[This review was collected as part of a promotion.] Our cooktop arrived the middle of June. We couldn't be happier with it! It works beautifully turned down to a simmer. The propane conversion worked well even with the burner turned to high... no sputtering. Love the large central burner and the left two burner fit a cast iron skillet. Best of all was the price which was easily a half the price of the other units we looked at. A perfect addition to our kitchen!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
36" FRIGIDAIRE COOK TOP
on March 3, 2018
Posted by: A HALL
from SIMPSONVILLE, SC
[This review was collected as part of a promotion.] REPLACED THE OLDER 30" FRIGIDAIRE PRO SERIES COOK TOP. HAD THE NEW FOR ABOUT 10 DAYS AND WE LOVE IT. SEEMS SO MUCH LARGER THAN THE LAST ONE. MY WIFE REALLY LOVES IT, AND IF THE WIFE IS HAPPY, I'M HAPPY!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooktop Replacement
on April 16, 2018
Posted by: Sweet Willie
from SC
[This review was collected as part of a promotion.] We've had this cooktop for about a month now and we're very pleased with it. It took a while to get used to it, but over-all, it seems better than the old. It was very easy to install and works well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Looks and Burns with good flame
on July 25, 2019
Posted by: Nick Patel
Light gage material it keeps popping while it’s cooling also electric cord shorter than industry standard it’s not even 4 ft.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 26, 2019
Hello Nick. We appreciate you taking the time to provide some quick feedback, and for your recent business with us. Our team will evaluate your review to help in implementing future design improvements to our product lines. If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great cooktop for a fair price
on January 2, 2020
Posted by: newkitchenvictoria
[This review was collected as part of a promotion.] This was one of the best priced cooktops I could find. The grill tops are very heavy duty. The buttons feel sturdy. The stainless steel is nicely polished. Provides amazing heat and I can boil water very quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Knobs broken
on March 23, 2020
Posted by: Danny Li
[This review was collected as part of a promotion.] I bought this cooktop a year ago. Now three kobs have gone broken
Response from frigidaire.comBy Derrick , Online Outreach Specialist, March 24, 2020
Hi, Danny Li.
Thank you for sharing your experience with us.
I’m sorry to learn about the matter with your cooktop.
I understand you’re working closely with our Customer Care Department in resolving the issue.
If we can provide any additional assistance, please let us know.
You may chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thank you for sharing your experience with us.
I’m sorry to learn about the matter with your cooktop.
I understand you’re working closely with our Customer Care Department in resolving the issue.
If we can provide any additional assistance, please let us know.
You may chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE This!
on April 11, 2020
Posted by: SueQ77
[This review was collected as part of a promotion.] We bought this for our cottage remodel and absolutely love the look and operation of this! It's easy to clean and works fantastically!
Written by a customer while visiting frigidaire.com
Customer Rating
3
great cooktop, cheap knobs
on April 19, 2020
Posted by: Keith592
[This review was collected as part of a promotion.] we bought this about 3 months ago and now 2 knows have broken from basic use. These are cheap thin plastic and are a shame that the company went low quality on these when the rest is built so well.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 23, 2020
Hi, Keith592!
We apologize for any matters you have experienced with your knobs. Please know that we make every effort to manufacture quality products, and your experience does not go unnoticed for continuous improvement.
So that we are able to properly address your concern, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
We apologize for any matters you have experienced with your knobs. Please know that we make every effort to manufacture quality products, and your experience does not go unnoticed for continuous improvement.
So that we are able to properly address your concern, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Written by a customer while visiting frigidaire.com