Customer Reviews for Frigidaire - 36" Gas Cooktop - Black
Customer Rating
3
Great cooktop with a minor flaw
on October 28, 2019
Posted by: Captaincook
[This review was collected as part of a promotion.] I love the cooktop. You can use all five burners at the same time as it has ample and well thought off spacing. It is also very easy to clean which is an added advantage as I cook a lot, and tend to make it messy. The only flaw is in the knobs. They are flimsy, and two of them broke, and one seems to be on the verge, I don’t think I use them that badly. I have had previous gas burners and I haven’t broken any knobs until now. To make matters worse, each knobs costs $49.
Response from frigidaire.comBy Briana, Online Outreach Specialist, October 29, 2019
Hello, Captaincook! Thank you for your feedback! We sincerely apologize for your experience with your cook top. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you have any additional questions, comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
[This review was collected as part of a promotion.] Love this Gas Cook top. I am use to using an electric cook top and I will never go back to electric!
[This review was collected as part of a promotion.] Would give five stars if knobs were made of steal. They break Emily because they are made of plastic. At least we get one year free replacement (one broke two weeks after purchase of stovetop).
[This review was collected as part of a promotion.] Even hearing on all burners and very efficient. Easy to clean and maintain. Ours is brand new and came with the hone we built. I recommend this for everyone.