Customer reviews from frigidaire.com
Frigidaire - 36" Gas Cooktop
Average customer rating
3.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
163
4 Stars
45
3 Stars
31
2 Stars
39
1 Star
72
96%of customers recommend this product.
(
71 out of
74)
Customer Reviews for Frigidaire - 36" Gas Cooktop
Customer Rating
5
Looks great
on August 26, 2019
Posted by: hida0901
[This review was collected as part of a promotion.] Installed into our new build and fits exactly the look we were going for.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice
on September 22, 2019
Posted by: SilverRoss
[This review was collected as part of a promotion.] I t brings up my kitchen, very spacious but the knobs material are weak. Be careful at the time to used it
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, September 24, 2019
Hello, SilverRoss.
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Please feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
3
Broken plastic knob in first six weeks!
on September 25, 2019
Posted by: Bar417
The control knobs are plastic and the shaft cracked within the first two months! They should be metal! I know this going to happen again.
Response from frigidaire.comBy Online Outreach Specialist, September 27, 2019
Oh goodness, Bar417! We're sorry to hear that your experience has not been positive and want to see how we can help!
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns.
Please also know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
After reviewing your account, we see that you’re working with one of our Customer Care Representatives to resolve your concerns.
Please also know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Please feel free to reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the size and 5 burners!
on September 27, 2019
Posted by: Lisamaria A
[This review was collected as part of a promotion.] Bought this for our new home and I love the way it looks, the size of it for five burners, it is made very well and easy to clean!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome cooktop !!!!!
on September 29, 2019
Posted by: JWC234
[This review was collected as part of a promotion.] Even hearing on all burners and very efficient. Easy to clean and maintain. Ours is brand new and came with the hone we built. I recommend this for everyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on October 7, 2019
Posted by: Rotten R
[This review was collected as part of a promotion.] I love this Cooktop, So Easy to install and use ! Easy to keep clean!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice clean look
on October 14, 2019
Posted by: Kate5
[This review was collected as part of a promotion.] Easy to use and love the big size with extra burner in the middle.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Best price and quality
on October 14, 2019
Posted by: VickyGM
[This review was collected as part of a promotion.] Would give five stars if knobs were made of steal. They break Emily because they are made of plastic. At least we get one year free replacement (one broke two weeks after purchase of stovetop).
Written by a customer while visiting frigidaire.com