Customer reviews from frigidaire.com
Frigidaire - 36" Gas Cooktop - Black
Average customer rating
3.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
163
4 Stars
45
3 Stars
31
2 Stars
39
1 Star
72
96%of customers recommend this product.
(
71 out of
74)
Customer Reviews for Frigidaire - 36" Gas Cooktop - Black
Customer Rating
5
Cooking with gas!
on May 11, 2020
Posted by: Kwanjonnim
[This review was collected as part of a promotion.] Love gas cooking!! Easy to use. Burners adjust simply. With different size burners, I cook multiple sized pots at the same time, no juggling pots around as I had to do with the electric/glass cooktop. Grates are heavy, but manageable for cleaning.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stove top
on May 8, 2020
Posted by: Gumgardener
[This review was collected as part of a promotion.] Stove top is attractive and easily installed. Stove surface has plenty of room and the burners are excellent with sufficient, even, controlled heat
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice features
on May 3, 2020
Posted by: Kitchen dwellers
[This review was collected as part of a promotion.] Purchased in March 2020. Installation was easy and it works well. I am a little concerned that the top grates become marred by the pots and pans
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful cooktop
on May 1, 2020
Posted by: Lala66
[This review was collected as part of a promotion.] I remodeled my kitchen and needed a new cooktop. This cooktop did not disappoint. I love it. Although it’s the same size as my previous cooktop, the burner layout makes it more spacious than my other cooktop. I’m actually able to cook various size pots at the same time. I’m so glad I went with the Frigidaire brand. Now I just need the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use.
on April 20, 2020
Posted by: Breid3506
[This review was collected as part of a promotion.] I’ve never had a gas cooktop before. This Frigidaire model is great and easy to use.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Bad knobs
on April 19, 2020
Posted by: Ebonie
Love the stove but the knobs are flimsy and broke within 4 months.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, April 23, 2020
Hello Ebonie.
Thank you for taking a moment to share this important feedback with us and apologize for the inconvenience. Our team would be interested to learn a little more about your experience and see how we can assist. To do so, we would ask that you give as call directly when you have the time.
Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Thank you for taking a moment to share this important feedback with us and apologize for the inconvenience. Our team would be interested to learn a little more about your experience and see how we can assist. To do so, we would ask that you give as call directly when you have the time.
Our customer service team may be reached via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
great cooktop, cheap knobs
on April 19, 2020
Posted by: Keith592
[This review was collected as part of a promotion.] we bought this about 3 months ago and now 2 knows have broken from basic use. These are cheap thin plastic and are a shame that the company went low quality on these when the rest is built so well.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 23, 2020
Hi, Keith592!
We apologize for any matters you have experienced with your knobs. Please know that we make every effort to manufacture quality products, and your experience does not go unnoticed for continuous improvement.
So that we are able to properly address your concern, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
We apologize for any matters you have experienced with your knobs. Please know that we make every effort to manufacture quality products, and your experience does not go unnoticed for continuous improvement.
So that we are able to properly address your concern, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
LOVE This!
on April 11, 2020
Posted by: SueQ77
[This review was collected as part of a promotion.] We bought this for our cottage remodel and absolutely love the look and operation of this! It's easy to clean and works fantastically!
Written by a customer while visiting frigidaire.com