Customer Reviews for Frigidaire - 36" Gas Cooktop - Black
Customer Rating
1
Defective knobs
on May 21, 2020
Posted by: BlancaGil
All the knobs broke within 60 days..the knobs are considered cosmetic so if i want other ones i have to pay..although i can't use my brand new stove without them
Response from frigidaire.comBy Briana, Online Outreach Specialist, June 1, 2020
Hello, BlancaGil! Thank you for your review. We sincerely apologize for your experience with your cooktop. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Valves leak after just 2 years of use. Frigidaire is unwilling to stand behind the product. I have never had a cooktop fail so quickly. Would not recommend anyone buy this unless they want to plan on replacing it in two years.
Response from frigidaire.comBy Briana, Online Outreach Specialist, May 26, 2020
Hello, Ryan1234! Thank you for your review. We sincerely apologize for your experience with your cooktop. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
[This review was collected as part of a promotion.] This gas cooktop is a great addition and conversation piece to our kitchen. It has a great bonus range in the center making it a breeze to multi-task. It is easy to use and easy to clean. Would highly recommend!!
[This review was collected as part of a promotion.] Bought this for our new home and really have enjoyed it. The heavy duty grates are great for heavy pots and pans. A little hard to clean up and it does scratch pretty easy so be carful with the grates around your cooktop.
[This review was collected as part of a promotion.] Bought this cooktop 1:because it had knobs all in a row 2:came in all Black 3:was the size I was looking for 36” 4: Best value for the price. 5: All the features to it.
I looked and reviewed many gas cooktops before purchasing this one. I am so happy with it. I love that I can use many pots and pans without having issues.
Would really have preferred knobs to one side but Still love this.
[This review was collected as part of a promotion.] This stove proforms well for the price point. It is easy to clean
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 18, 2020
Hello Fuchsia.
Thank you for taking a moment to share this quick feedback. Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).