Customer reviews from frigidaire.com
Frigidaire - 36" Gas Cooktop - Black
Average customer rating
3.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
163
4 Stars
45
3 Stars
31
2 Stars
39
1 Star
72
96%of customers recommend this product.
(
71 out of
74)
Customer Reviews for Frigidaire - 36" Gas Cooktop - Black
Customer Rating
5
Beautiful and cooks great!
on June 30, 2020
Posted by: Jdizzle15
[This review was collected as part of a promotion.] I bought this cooktop for my new kitchen and it looks beautiful! I love cooking and this is a great addition to my kitchen. Frigidaire has always provided a great quality product.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible appliance
on June 29, 2020
Posted by: Viii
[This review was collected as part of a promotion.] I have had this cook top for less than a year and the knobs are terrible.l have changed it about 5 times .never again
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 13, 2020
Hello, Viii!
Thanks for your review. We are pleased to know the cooktop is working well, except for a few concerns. We will be happy to document your feedback for our design teams, in hopes we can better serve your needs in the future! -Katrina
Thanks for your review. We are pleased to know the cooktop is working well, except for a few concerns. We will be happy to document your feedback for our design teams, in hopes we can better serve your needs in the future! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Great, until knob stuck & broke with no service
on June 27, 2020
Posted by: Shipmans
[This review was collected as part of a promotion.] I have contacted for support under warranty with no response so far
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 9, 2020
Hello, Shipmans!
We are not pleased to hear you are having issues with the cooktop. We would love to assist with resolving this matter. Be on the lookout for an email from us shortly.
Bianca
We are not pleased to hear you are having issues with the cooktop. We would love to assist with resolving this matter. Be on the lookout for an email from us shortly.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Countertop Stove
on June 25, 2020
Posted by: wmayes63
[This review was collected as part of a promotion.] Gratings make pot/pan transfer very easy
Gratings can be easily removed for surface cleaning
Quick burner ignition
Gratings can be easily removed for surface cleaning
Quick burner ignition
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooks quickly!
on June 23, 2020
Posted by: mommy1818
[This review was collected as part of a promotion.] We are loving our cooktop. The middle burner cooks quickly, which is nice when you are in a hurry.
Written by a customer while visiting frigidaire.com
Customer Rating
5
great size!
on June 22, 2020
Posted by: meg13
[This review was collected as part of a promotion.] love the size of this cooktop, range of burner size and how easy it is to clean!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Such a great product... would buy 10 more
on June 17, 2020
Posted by: Kiki513
This cooktop is one of the best I have ever used. Everything about it is amazing. I have no idea what the other reviews are talking about regarding the knobs. They are top quality and never fall apart. I have never had to replace 12 knobs since December 2019. Even after a few months of having this product... the pegs that the knobs fit on have
always worked and we have never had to call service. A great product!!
always worked and we have never had to call service. A great product!!
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 27, 2020
Hi, Kiki513!
Thanks for the positive feedback. We are happy to learn the cooktop is working well for you. Please reach out to us if you need any assistance.
Bianca
Thanks for the positive feedback. We are happy to learn the cooktop is working well for you. Please reach out to us if you need any assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
High Performance Burners
on June 13, 2020
Posted by: Dave586
[This review was collected as part of a promotion.] The BTU range of all 5 burners is awesome from simmering to a quick boil. Didn't realize how much of a difference that can make in cooking various dishes. Having the knobs all lined up front keeps them out of the way from spills and such. Also, easy to clean with the tray being flat and removable burner caps. Installed myself in replacing my 13yr old junker with one of those annoying lock alarms that was broken...very straight forward for a do-it-yourselfer.
Written by a customer while visiting frigidaire.com