Customer reviews from frigidaire.com
Frigidaire - 36" Gas Cooktop
Average customer rating
3.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
163
4 Stars
45
3 Stars
31
2 Stars
39
1 Star
72
96%of customers recommend this product.
(
71 out of
74)
Customer Reviews for Frigidaire - 36" Gas Cooktop
Customer Rating
3
Cheap Knobs
on October 18, 2021
Posted by: Christy10
One of our cook top knobs broke after using it just three times. Very disappointing and after reading so many other negative reviews, I feel that it is a matter of time before the other knobs break. We finally finished renovation for our kitchen and now within the first week of using it, we have to start replacing a cooktop knob. I would like to continue to purchase Frigidaire products in the future, but I will not if this issue is not addressed.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Knobs
on October 19, 2021
Posted by: Omchi
All my knobs broke with 6 months
Response from frigidaire.comBy Online Outreach Specialist, October 20, 2021
Oh no, Omchi! We're saddened to hear that this has happened and would like to see what we can do to help.
At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST to discuss further. ~Courtney
At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST to discuss further. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
knobs are horrible
on October 20, 2021
Posted by: PT64
Bought this stovetop and literally all the knobs have now borken. Before reading these reviews we had been ordering genuine Frigidaire replacement knobs. Frigidaire knows that these knobs are poor quality. Hopefully they have a solution for my broken knobs.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, October 21, 2021
Hello, PT64. We're sorry to learn you have had repeated issues with your cooktop's knobs. We place a great deal of emphasis on manufacturing quality products, but there are occasions when things may not go as they should. We'd like to gather some additional details so we can ensure a swift resolution to your concerns. We've sent an email to you directly, and we look forward to hearing from you soon! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great range
on November 28, 2021
Posted by: Eliza8
[This review was collected as part of a promotion.] Loving it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Absolutely beautiful and easy to use.
on December 7, 2021
Posted by: Sunie
[This review was collected as part of a promotion.] Super efficient, attractive and makes some delicious foods! Love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Equipment
on December 16, 2021
Posted by: Eli A
[This review was collected as part of a promotion.] This unit provides lots of cooking space and is easy to operate. My wife is very happy with it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cooktop
on December 31, 2021
Posted by: LYbrant
[This review was collected as part of a promotion.] Very happy with our purchase. Love the large center burner.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far, GREAT!!
on January 14, 2022
Posted by: Rachyl
[This review was collected as part of a promotion.] I just bought a new home, and the 36" Gas Cooktop was installed. So far, it works like a CHAMP!! Thank you!
Written by a customer while visiting frigidaire.com