Customer reviews from frigidaire.com
Frigidaire - 36" Gas Cooktop - Black
Average customer rating
3.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
163
4 Stars
45
3 Stars
31
2 Stars
39
1 Star
72
96%of customers recommend this product.
(
71 out of
74)
Customer Reviews for Frigidaire - 36" Gas Cooktop - Black
Customer Rating
2
I did it again!
on November 21, 2020
Posted by: 1joeking1
Purchased cooktop about two and a half months ago. was happy with product until the control knobs began breaking off or would not turn the shaft on the valve. I believe that heat from the burners is transferring to the control section of the cooktop causing the knobs to heat up and become brittle and eventually fail. other than that, it's fine. but nevertheless a significant flaw.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas cooktop
on November 19, 2020
Posted by: larrysbq
[This review was collected as part of a promotion.] Looks and works great! Great product! Installation was easy.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on November 19, 2020
Posted by: GG PaPa
[This review was collected as part of a promotion.] Easy to clean, heats quickly. Big improvement over my old stove top
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas cook top 36"
on November 17, 2020
Posted by: Bob1s
[This review was collected as part of a promotion.] We are very excited about our purchase! Will recommend to others,
Written by a customer while visiting frigidaire.com
Customer Rating
3
Where can I get knobs
on November 9, 2020
Posted by: Anonymous
Where can I get replacement knobs. They are so cheap and 2 have already broken.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Good Product but the knob keep breaking.
on October 28, 2020
Posted by: Anonymous
In general I really like the cooking top, is a good product and works super great. The only thing I do not like is the knob, their break and burn super fast. Is only been like a year that I bought it and this is the 2nd time I changed all of them. Very disappointed on this, because is a great product and brand.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, November 9, 2020
Hello, RosaTorralba!
Thank you for your feedback. It's great to hear that the cooktop is working well, except for the issues with the knobs breaking. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Thank you for your feedback. It's great to hear that the cooktop is working well, except for the issues with the knobs breaking. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on October 26, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Easy to use and well made. Large enough to hold several large pots at once.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Everything is great, albeit Broken Knob
on October 25, 2020
Posted by: denisecv
[This review was collected as part of a promotion.] Purchased a gas stove and within weeks, a knob broke. Other than the flimsy knobs, everything else works great.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , November 9, 2020
Hey there, denisecv! Thanks for providing us with your feedback. We are delighted to hear that your range is working great for you. We are sad to learn that you are having issues with your knobs. We would be glad to see what we can do to assist. Be on the lookout for an email from us! ~Keyanna
Written by a customer while visiting frigidaire.com