Customer reviews from frigidaire.com
Frigidaire - 36" Gas Cooktop - Black
Average customer rating
3.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
163
4 Stars
45
3 Stars
31
2 Stars
39
1 Star
72
96%of customers recommend this product.
(
71 out of
74)
Customer Reviews for Frigidaire - 36" Gas Cooktop - Black
Customer Rating
4
Elegant design, ease of use and cleaning
on January 17, 2021
Posted by: PBangs
[This review was collected as part of a promotion.] Everything nice but knobs are very fragile. Grate is a bit high from flame. Wish we could get one with less height.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice appliance
on January 17, 2021
Posted by: hclark375
[This review was collected as part of a promotion.] I bought a few months ago, just had it installed looks and work great.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Knobs break
on January 15, 2021
Posted by: garim
I bought this model. It works great except for the knobs. They have all broken TWICE.
Written by a customer while visiting frigidaire.com
Customer Rating
5
answer to all our cooking issues
on January 15, 2021
Posted by: gpop 46
[This review was collected as part of a promotion.] installation was very easy., with very clear instructions. The cooking surface allows for multiple pans to be used simultaneously, and with the large cast iron grills, pans can be moved without worry of spilling. the various burners are a real convenience.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Love my new stove
on January 11, 2021
Posted by: Shaimakem
[This review was collected as part of a promotion.] I’m so glad that I switched from an electrical stove to this gas one from Frigidaire...has more burners and more durable that I don’t have to worry about breaking the glass tops anymore!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Knobs are horrible, DO NOT BUY!
on January 9, 2021
Posted by: Steve F23
3 of my range's knobs broke off, I ordered replacements, and before they've even arrived a 4th has broken. Is this addressable? I would avoid this product!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , January 14, 2021
Hello, Steve F23!
We are sorry to know you are having issues with the knobs. We would love to research resolution options we may have available to assist. For assistance, please feel free to chat with us on Frigidire.com 8:30am-8:00pm EST.
Bianca
We are sorry to know you are having issues with the knobs. We would love to research resolution options we may have available to assist. For assistance, please feel free to chat with us on Frigidire.com 8:30am-8:00pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on January 9, 2021
Posted by: Laura564
I have had this cooktop for only two months and I have already had one knob break off and the stainless is turning gold around the burners though I completely clean it after every use. This is the first time I have had a stainless product so I’m not sure if that is common. The knob should not be. Now I’m looking for metal replacements.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken Knob within 2 weeks of use
on January 9, 2021
Posted by: JoH1213
very cheap quality knob can not find a replacement
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, January 11, 2021
Hello, JoH1213!
Thank you for your feedback. We're sorry to hear that the knob on your new cooktop has broken. We would like to help with resolving this issue. Please be on the lookout for an email from us. For immediate assistance, please chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Thank you for your feedback. We're sorry to hear that the knob on your new cooktop has broken. We would like to help with resolving this issue. Please be on the lookout for an email from us. For immediate assistance, please chat with us online at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com