Customer reviews from frigidaire.com
Frigidaire - 36" Gas Cooktop - Black
Average customer rating
3.5
(350 Reviews)
Rating breakdown 350 reviews
5 Stars
163
4 Stars
45
3 Stars
31
2 Stars
39
1 Star
72
96%of customers recommend this product.
(
71 out of
74)
Customer Reviews for Frigidaire - 36" Gas Cooktop - Black
Customer Rating
5
Easy clean-up
on February 21, 2021
Posted by: RAR Ideehoe
[This review was collected as part of a promotion.] Great gas control, and design allows easy cleaning as there are mostly smooth surfaces below the grates around the burners.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible stove because of knobs
on February 18, 2021
Posted by: Rongo77
[This review was collected as part of a promotion.] Avoid this stove. Knobs break easily. Recieved replacements and they broke also now stove is out of warranty.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 26, 2021
Hi, Rongo77!
This is certainly not the experience we want you to have with your cook-top and thank you for bringing your concerns to our attention.
So that we are able to properly assist you and gain a little more insight, please connect with us via live chat by going to www.frigidaire.com or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Kindly,
Ciara
This is certainly not the experience we want you to have with your cook-top and thank you for bringing your concerns to our attention.
So that we are able to properly assist you and gain a little more insight, please connect with us via live chat by going to www.frigidaire.com or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
We look forward to speaking with you!
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
knobs break!!!
on February 18, 2021
Posted by: ant88
It’s a good stove put the knobs are very cheaply made. My second knob just broke. So I have three knobs on a five burner stove.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, February 24, 2021
Oh no! We are terribly sorry for the trouble this has created for you. Please be on the lookout for an email from our team. After we collect a little information I am certain we will be able to work on a resolution for you.
Kindly, Anna P.
Kindly, Anna P.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and easy to clean
on February 18, 2021
Posted by: Ice2021
[This review was collected as part of a promotion.] This stove came with my new home and I love it!! So easy to clean. I recommend it!
Written by a customer while visiting frigidaire.com
Customer Rating
1
knobs are destroyed by heat from too close grill (nearest, left most burner)
on February 17, 2021
Posted by: Geoana
Knob, mostly lower, left is destroyed by heat. already replaced three times!
Response from frigidaire.comBy Bianca, Online Outreach Specialist , March 1, 2021
Hello, Geoana!
We are sorry to know you are having that experience with the knobs. We were able to see you were assisted with this matter. Please reach back out to us if you should need additional assistance.
-Bianca
We are sorry to know you are having that experience with the knobs. We were able to see you were assisted with this matter. Please reach back out to us if you should need additional assistance.
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very good cooktop in every respect
on February 13, 2021
Posted by: HZQYDS
[This review was collected as part of a promotion.] We like this cooktop. It has practical features and fine quality. The burners work well and are highly adjustable. The unit installed easily with a perfect fit in the existing space. I had some concern about reports that the knobs break. But so far everything is fine. Because of this good result, I am now in the process of buying a matching Frigidaire oven.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Nice look AWFUL and CHEAP KNOBS
on February 7, 2021
Posted by: FiggyMom
I bought this cooktop in July of 2019. All knobs were broken in less than one year. In my entire life I have NEVER had to replace any knobs on any appliance. Doesn't make sense for the knobs to be made out of cheap plastic.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, February 15, 2021
Hello FiggyMom! We are not happy to learn of your experience with the refrigerator. However, we appreciate you giving your honest opinion. Your comments are vital to us in improving future appliances. Please be on the lookout for an email from us. We appreciate the opportunity to make this right. -Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very beautiful and easy to use.
on February 4, 2021
Posted by: ScottB225
[This review was collected as part of a promotion.] We really like this cooktop. It looks great and cooks great. The top grate where the pans sit is so nice compared to what our previous cooktop had. I would recommend this cooktop.
Written by a customer while visiting frigidaire.com