Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop
Customer Rating
4
Nice stovetop!
on March 16, 2022
Posted by: JoJo56
[This review was collected as part of a promotion.] Finally replaced the original gas cooktop that came with our 1959 house. Looks so much nicer, and cooks well. Very happy with it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent gas cooktop
on March 18, 2022
Posted by: Ramdas
[This review was collected as part of a promotion.] I really love the broad grill and the quality. It was available in stock and got shipped quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Knobs!
on March 25, 2022
Posted by: BTKukla
[This review was collected as part of a promotion.] like stated, these knobs are junk, I've had to super glue and electrical tape almost all of mine. Especially since replacements are so expensive!
Response from frigidaire.comBy Christy, Online Outreach Specialist, March 28, 2022
Oh No! We are terribly sorry to hear that you have had this experience and would like to see how we can help resolve this issue. Please be on the lookout for an email from us! We are happy to help. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheap Knobs
on April 4, 2022
Posted by: Unhappy 4 Sure
All the knobs have broken and been glued/clamped and continue to break. The knobs are expensive to buy and should be replaced for free by the company.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , April 5, 2022
We are disappointed to learn you are having that experience with your cooktop knobs. We would be happy to research some resolution options we may have available to assist you. We have sent you an email to gather more details and look forward to your reply. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
cook top works Knobs not so much
on April 4, 2022
Posted by: dnorris
I sound like a broken record looking at the reviews but I have the same issue with the knobs. What is being done to resolve the issue as this seems like a product defect.d
Response from frigidaire.comBy Christy, Online Outreach Specialist, April 6, 2022
We are sad to hear that you are having issues with your cooktop knobs. We have redesigned the knobs and would love the opportunity to see how we can help you. We have sent you an email to better assist you. ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not impressed
on April 7, 2022
Posted by: Kitchen remode
[This review was collected as part of a promotion.] I have had this unit for a month. In first two weeks already has rust spots near burner. Also does run hotter then previous gas burners, watch your food carefully
Response from frigidaire.comBy Damon, Online Outreach Specialist, April 8, 2022
It's disheartening to hear that you are not as happy with your gas cooktop as we hoped you would be. Checking the installation of the cooktop for irregularities may assist with why it is running hotter than you are used to. If you need further assistance, please connect with us by phone at 1-800-265-8352 Monday-Friday 8:30 am-8 pm EST, and our specialist will be happy to assist. - Damon
Written by a customer while visiting frigidaire.com
Customer Rating
2
Burners great, grates great, knobs horrible
on April 12, 2022
Posted by: fresno_lewis
It was easy to install, works great, love how it looks, but the knobs are horrible. Cracked, melted, scratched, just a horrible way to put something so cheap on something so nice.
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , April 13, 2022
Thanks for sharing this review of your cooktop, fresno_lewis. While we are delighted to know that you are pleased with many of the features this unit has to offer, we recognize that you have a concern with the knobs. We want to assist you with this matter. We have sent you an email to collect some details. At your earliest convenience, please respond. We look forward to hearing back from you. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on April 18, 2022
Posted by: Newowner1
[This review was collected as part of a promotion.] Great cooktop. Gas is better than electric.
Written by a customer while visiting frigidaire.com