Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop
Customer Rating
3
Knobs break!
on January 5, 2022
Posted by: DisappointedLS
Range is nice however the knobs are cheap plastic and break!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy with Purchase
on January 7, 2022
Posted by: LH012
[This review was collected as part of a promotion.] Cook Top is easy to clean with plenty of cooking room. Was concerned from going from 5 to 4 burners but it is so much better and we never had 5 things going at one time. Very happy with purchase, hope to have a long lasting product.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on January 8, 2022
Posted by: Tahoe101
[This review was collected as part of a promotion.] I like the cooktop works good meets our needs and looks.nice
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 15, 2022
Posted by: Russ042
[This review was collected as part of a promotion.] Looks sharp and works great. A fantastic value for the price.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Control knobs crack
on January 21, 2022
Posted by: N8746
Control knob stem is plastic and cracks. Not a durable design. Like many other reviews have reported
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 24, 2022
Hi, N8746!
We're sorry to hear you're having some trouble with your cooktop knobs. We'd be happy to help you out any way we can! I have sent you an email so we may talk further; please respond at your convenience!
Best,
Ashton
We're sorry to hear you're having some trouble with your cooktop knobs. We'd be happy to help you out any way we can! I have sent you an email so we may talk further; please respond at your convenience!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
So frustrating
on January 21, 2022
Posted by: Himal
All 4 knobs broke. Trying to make it work with cable tie, no help. I don't buy frigidaire anymore and don't recommend anyone to buy it. Their knobs and each parts are.super expensive.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 24, 2022
Hello, Himal. We are sorry to hear that you have had issues with the knobs on your cooktop.
We want to apologize for your recent experience and would like to see how we can help. Please be on the lookout for an email from us. -Christy
We want to apologize for your recent experience and would like to see how we can help. Please be on the lookout for an email from us. -Christy
Written by a customer while visiting frigidaire.com
Customer Rating
1
Knobs broke
on January 22, 2022
Posted by: Bvpurvis
Stove works fine, but the knobs for the stovetop are a serious defect! I’ve had my stove for 4 months and 3 of the 4 stove top knobs are already broken
Response from frigidaire.comBy Chris Smith, Online Specialist, January 24, 2022
Hey There! We’re saddened to learn of your recent experience with the knobs. We want to investigate these issues further for you. We are going to continue this conversation through email. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not a good purchase
on January 23, 2022
Posted by: Pchandy
[This review was collected as part of a promotion.] This range too is nice but I should have put more money into my purchase and bought an higher end model. I have had to replace the knobs on this range so many times. It’s frustrating. Now I’m back on the market looking for another range top.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, January 24, 2022
Hello, Pchandy!
It’s great to hear that you’re enjoying your range, except for the issues with the broken knobs. It’s essential for us to know how well our appliances are performing and we may have a solution that will resolve your concerns. An email has been sent to you so that we can discuss the options that we have available. For immediate assistance, please feel free to chat with us on Frigidaire.com, Monday-Friday, 8:30am-8:00pm EST. -Katrina
It’s great to hear that you’re enjoying your range, except for the issues with the broken knobs. It’s essential for us to know how well our appliances are performing and we may have a solution that will resolve your concerns. An email has been sent to you so that we can discuss the options that we have available. For immediate assistance, please feel free to chat with us on Frigidaire.com, Monday-Friday, 8:30am-8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com