Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop - Black
Customer Rating
1
Knobs broke
on January 22, 2022
Posted by: Bvpurvis
Stove works fine, but the knobs for the stovetop are a serious defect! I’ve had my stove for 4 months and 3 of the 4 stove top knobs are already broken
Response from frigidaire.comBy Chris Smith, Online Specialist, January 24, 2022
Hey There! We’re saddened to learn of your recent experience with the knobs. We want to investigate these issues further for you. We are going to continue this conversation through email. -Chris
Written by a customer while visiting frigidaire.com
Customer Rating
1
So frustrating
on January 21, 2022
Posted by: Himal
All 4 knobs broke. Trying to make it work with cable tie, no help. I don't buy frigidaire anymore and don't recommend anyone to buy it. Their knobs and each parts are.super expensive.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 24, 2022
Hello, Himal. We are sorry to hear that you have had issues with the knobs on your cooktop.
We want to apologize for your recent experience and would like to see how we can help. Please be on the lookout for an email from us. -Christy
We want to apologize for your recent experience and would like to see how we can help. Please be on the lookout for an email from us. -Christy
Written by a customer while visiting frigidaire.com
Customer Rating
1
Control knobs crack
on January 21, 2022
Posted by: N8746
Control knob stem is plastic and cracks. Not a durable design. Like many other reviews have reported
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 24, 2022
Hi, N8746!
We're sorry to hear you're having some trouble with your cooktop knobs. We'd be happy to help you out any way we can! I have sent you an email so we may talk further; please respond at your convenience!
Best,
Ashton
We're sorry to hear you're having some trouble with your cooktop knobs. We'd be happy to help you out any way we can! I have sent you an email so we may talk further; please respond at your convenience!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 15, 2022
Posted by: Russ042
[This review was collected as part of a promotion.] Looks sharp and works great. A fantastic value for the price.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Terrible knobs
on January 13, 2022
Posted by: KristenS23
We just moved into our home which is two years old. Within week 1, broken knob. Upon reading other reviews, it sounds like a common complaint! Must be a very faulty/ cheap design.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on January 8, 2022
Posted by: Tahoe101
[This review was collected as part of a promotion.] I like the cooktop works good meets our needs and looks.nice
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy with Purchase
on January 7, 2022
Posted by: LH012
[This review was collected as part of a promotion.] Cook Top is easy to clean with plenty of cooking room. Was concerned from going from 5 to 4 burners but it is so much better and we never had 5 things going at one time. Very happy with purchase, hope to have a long lasting product.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Spend the money and buy high end model.
on January 6, 2022
Posted by: Ptchandler
[This review was collected as part of a promotion.] Cook top scratches very easily. Knobs are horrible. The knobs only lasted a few weeks before they began to break. The replacement knobs are very expensive to replace. You be better off buying a high end model with better knobs. There are no after market replacement knobs that fit this model. G
Written by a customer while visiting frigidaire.com