Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop - Black
Customer Rating
5
Love the features
on October 22, 2018
Posted by: Jones7
from Covington,GA
[This review was collected as part of a promotion.] This range came with my appliance package of my new home I loved be it easy to clean the knob and cooks really good
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
good cooktop, except one issue
on October 17, 2018
Posted by: kimbe5
from oklahoma city, ok
the regulator had to be replaced right away-- warranty covered the cost-- otherwise, this cooktop is great!! the stainless is real easy to clean-- love the placement of knobs at the front instead of the side-- don't have to worry about the decals/lettering rubbing off as it did on my whirlpool cooktop.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 16, 2018
Hi, kimbe5.
Thank you for stopping by and sharing your experience.
Bummed out to learn about the hiccup with your cooktop’s regulator. I am glad our Customer Care Team and authorized service provider were able to pinpoint the issue and restore your cooktop back to optimal performance.
We appreciate your patience with us and will be happy to use your experience for future reference.
Feel free to give us a call, should you have any additional questions. Our team will be happy to assist you further. We can be reached at 888 203 1389 and available Monday through Friday from 8am-8pm EST, Saturday 9am-6pm EST.
Regards-Derrick
Thank you for stopping by and sharing your experience.
Bummed out to learn about the hiccup with your cooktop’s regulator. I am glad our Customer Care Team and authorized service provider were able to pinpoint the issue and restore your cooktop back to optimal performance.
We appreciate your patience with us and will be happy to use your experience for future reference.
Feel free to give us a call, should you have any additional questions. Our team will be happy to assist you further. We can be reached at 888 203 1389 and available Monday through Friday from 8am-8pm EST, Saturday 9am-6pm EST.
Regards-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the efficiency .
on October 15, 2018
Posted by: Reine82
from Conroe, texas
[This review was collected as part of a promotion.] Came with our new houses easy to clean , love to cook with Gas!
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, November 14, 2018
Isn't cooking with gas wonderful! Thank you for sharing. If needed, our team can be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great overall performance.
on October 8, 2018
Posted by: LVRT
from Puerto Rico
[This review was collected as part of a promotion.] I have been using it for almost a month, very happy with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cook Top
on September 29, 2018
Posted by: Odie12
from Conroe, TX
[This review was collected as part of a promotion.] First time in many years we have had a gas stove top. wE really like the quick response for gas cooking too!
I would recommend this to a friend!
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 29, 2018
Hello, Odie12. Thanks for your feedback! Happy to hear that we could be the ones to show you the light. Welcome to the Frigidaire Family! -Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frigidaire Stovetop
on September 28, 2018
Posted by: Not happy 1026
from Eastvale, Ca
[This review was collected as part of a promotion.] I bought this in May and it is already rusting. The main burner has already gone out and had to be lit manually and when we called you we were told it was our fault because water ran over. We will NEVER buy another product
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 1, 2018
Hi Not happy 1026!
We apologize for your experience with your cook-top. In researching, we were able to see that you reached out to consumer care on September 7, 2018 who was able to provide cleaning tips, along with the option of having a professional technician to come out to diagnose your concerns; which was declined.
So that we are properly address your concerns and have a technician diagnose your matter, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
We apologize for your experience with your cook-top. In researching, we were able to see that you reached out to consumer care on September 7, 2018 who was able to provide cleaning tips, along with the option of having a professional technician to come out to diagnose your concerns; which was declined.
So that we are properly address your concerns and have a technician diagnose your matter, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fun to cook on!
on September 24, 2018
Posted by: Zexxon
from NC
[This review was collected as part of a promotion.] The large cast iron grate allows for easy cooking. Pots can be moved around easily with out worrying about them sliding of off the burner.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek Design
on September 19, 2018
Posted by: BIGBLUIZ
from New Jersey
[This review was collected as part of a promotion.] A really great cook top that is so good looking and works really well. I m so thrilled that I chose this model and am really happy with the design of the product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com