Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop - Black
Customer Rating
5
Looks and Works Great
on August 29, 2019
Posted by: Banjobilly
[This review was collected as part of a promotion.] This cooktop replaces a 21 year-old cooktop. The new cooktop has two features that I really like: the level grill and the electronic start. The repeated spark makes sure the burner lights up every time. Our old cooktop would regularly miss starting the flame if we turned the knob too fast.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good
on August 29, 2019
Posted by: masseyas
[This review was collected as part of a promotion.] This was part of the package in our new home. We love how it heats up but it easily scorches the stainless steel. I am worried that within the year we will be changing it out for another one. I am hoping it is built for durability.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Has all basic features
on August 27, 2019
Posted by: GAC1
[This review was collected as part of a promotion.] Very easy to use. Like the feature of locked knobs where gas cannot be accidentally turned on
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on August 25, 2019
Posted by: GAGIRL81
[This review was collected as part of a promotion.] So glad I chose gas over electric! It cooks so much faster and gets really hot! Great product over all!
Written by a customer while visiting frigidaire.com
Customer Rating
5
GREAT GAS COOKTOP
on August 20, 2019
Posted by: Frankie65
[This review was collected as part of a promotion.] This gas cooktop is unbelievable. we are loving it . It makes cooking very easy. We are seeing a small delay on one of the burners coming on but i still give it 5 stars for excellent.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to clean. Working great
on August 18, 2019
Posted by: Kwang
[This review was collected as part of a promotion.] I bought this a month ago. It work great and looks good
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very little adjustment on gas Burners
on June 24, 2019
Posted by: Jearmills
from North Carolina
[This review was collected as part of a promotion.] The stove top came with our house we bought a month ago, we do not like the stove top. Not a lot adjustment on flame on each burner.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, July 6, 2019
Hey, Jearmills! Thank you for taking the time to write to us. We're sorry to hear that your experience has not been positive.
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We understand that you're unhappy with the adjustment on the burner flames. After further review of your account, we see that you were scheduled for service with Mr. Appliance of Wilmington. Has this repair been completed? If not, please contact us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST for further review. Kindly, Courtney
While we expect that our products will meet and even exceed our consumer expectations, the events that you encountered is not typical of the products that we produce day in and day out. Rest assured, we make every effort to manufacture quality products, and your concerns have not gone unnoticed.
We understand that you're unhappy with the adjustment on the burner flames. After further review of your account, we see that you were scheduled for service with Mr. Appliance of Wilmington. Has this repair been completed? If not, please contact us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST for further review. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Melting knobs
on March 7, 2019
Posted by: Devonie
from Murrieta, CA
The cooktop knobs are not made of the stainless material that I am used to.
They have an alumimum material that melts and crinkles from the heat of the burners. I would be interested in replacing these knobs with a solid stainless steel material.
They have an alumimum material that melts and crinkles from the heat of the burners. I would be interested in replacing these knobs with a solid stainless steel material.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 8, 2019
Hi, Devonie! Thank you for taking the time out to provide us with your feedback on your purchase. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you need any assistance pertaining to your knob concern, feel free to reach out to us at at 1-888-203-1389 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Should you need any assistance pertaining to your knob concern, feel free to reach out to us at at 1-888-203-1389 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com