Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop
Customer Rating
5
Love it!
on March 8, 2020
Posted by: Annmc
[This review was collected as part of a promotion.] Builder put this cooktop in and we really like it. Easy to use, easy to clean!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect stove
on March 9, 2020
Posted by: Kabor
[This review was collected as part of a promotion.] I was very happy with this store because i love gas stoves better than Electric. When i cook eggs, it keeps them nice and white.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Well thought of
on March 17, 2020
Posted by: Pep 1
[This review was collected as part of a promotion.] With the two larger burner in front, it is easier to cook with a large pan (access), while simmering on the back, where action is less needed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on March 17, 2020
Posted by: Yany30
[This review was collected as part of a promotion.] I'm so Happy is excelente product and recoment to my friends
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not sure yet
on March 20, 2020
Posted by: Toitola
[This review was collected as part of a promotion.] I bought this 2 months ago and after the month the lighter stop working, it's been a month of dealing with the warranty and haven't been fix yet, they order the wrong part, that part came defective etc, etc, so after I use it working properly will be able to give you a fair feedback
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 23, 2020
Hi, Toitola!
We apologize for any matters you have experienced with your gas cook-top. Please know we make every effort to produce quality products, and your experience does not go unnoticed.
Based on the information provided, we were able to see that your concerns were resolved as of March 20th. If you are still experiencing any matters with your cook-top, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
We apologize for any matters you have experienced with your gas cook-top. Please know we make every effort to produce quality products, and your experience does not go unnoticed.
Based on the information provided, we were able to see that your concerns were resolved as of March 20th. If you are still experiencing any matters with your cook-top, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not functioning well
on March 20, 2020
Posted by: Puffyernest
[This review was collected as part of a promotion.] I bought this along with my new home, first owner, less than 6 months ago and it’s already not functioning well. I called in and a technician was sent to come check it out and two days later, it’s same issue all over again. Cooker not lighting up when you turn it on.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 23, 2020
Hi, Puffyernest!
Thank you for reaching out with your concerns! We would be happy to help. Based on the notes from the technician who came out previously, the issue was that the burner was blocked by debris and needed to be cleaned. Please follow the instructions in the following video (beginning at 0:30) to clean the burner head and ignition port: https://youtu.be/l-UMweSyggs. If the issue continues, you can contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST for further assistance!
Best,
Ashton
Thank you for reaching out with your concerns! We would be happy to help. Based on the notes from the technician who came out previously, the issue was that the burner was blocked by debris and needed to be cleaned. Please follow the instructions in the following video (beginning at 0:30) to clean the burner head and ignition port: https://youtu.be/l-UMweSyggs. If the issue continues, you can contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST for further assistance!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to clean
on March 27, 2020
Posted by: Cliffcheck
[This review was collected as part of a promotion.] The Burners are very well made, just a solid heavy design. Easy to remove means easy to clean!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great stovetop
on March 29, 2020
Posted by: Francejg
[This review was collected as part of a promotion.] Been using g it for about a month and so far everything works great
Written by a customer while visiting frigidaire.com