Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop - Black
Customer Rating
5
Burners
on June 24, 2020
Posted by: Huracan
[This review was collected as part of a promotion.] Great unit wonderful price point the quality of stove top has even heat all the way Thur
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible Range
on June 17, 2020
Posted by: Cyndijean1
This stove is very cheap. The knob broke within the 1st month. They replaced it however when two more broke under a year they would not replace them because they said I only had 6 months for parts. No matter how careful you are this plastic will break. It’s plastic. The entire knob.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 23, 2020
Hello,Cyndijean1!
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire cooktop. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire cooktop. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on June 16, 2020
Posted by: tony433441354
[This review was collected as part of a promotion.] Very nice cooktop that is simple but does its job well. The knobs have enough discrete control that makes cooking a breeze.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on June 11, 2020
Posted by: jrodrigz99
[This review was collected as part of a promotion.] I bought this as a replacement for another brand glass cooktop. It heats faster than the old one and the pans and pots are very easy to move from one point to another within the top. I was worried about how easy it will be clean not being glass but it proved me wrong as it cleans easily.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gas output
on June 7, 2020
Posted by: DansGasTop
[This review was collected as part of a promotion.] Gas is uniformly distributed around the ring.
However, I did have problems installing the two hold down brackets. Had to cut the brackets to fit !!
However, I did have problems installing the two hold down brackets. Had to cut the brackets to fit !!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor quality knobs
on June 6, 2020
Posted by: Beah
I have had gas stoves all my life and have never had a problem with knobs. Our cooktop was installed December 2019 and a knob broke in February 2020. Before I received a replacement knob, 2 more broke. I bought an extended warranty and was told knobs are not covered by warranty. I am very disappointed with this purchase as I am a senior citizen on a fixed income and can't afford to keep buying replacement knobs.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, June 15, 2020
Hello, Beah!
Thanks for sharing your feedback with us. We are not pleased to hear about your issues with the cooktop. Please know we make every effort to manufacture quality products. I would love to make sure a resolution is provided in this matter, be on the lookout for an email from us shortly. If you need immediate assistance, please feel free to chat at frigidaire.com or contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST
-Bianca
Thanks for sharing your feedback with us. We are not pleased to hear about your issues with the cooktop. Please know we make every effort to manufacture quality products. I would love to make sure a resolution is provided in this matter, be on the lookout for an email from us shortly. If you need immediate assistance, please feel free to chat at frigidaire.com or contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST
-Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Cooktop
on June 5, 2020
Posted by: joe2020
[This review was collected as part of a promotion.] I bought this cooktop a month ago to replace an old electric cooktop. Cooking with gas has been a life changer. This cooktop hold a consistent temperature that my old electric couldn't do. The cast iron grates are amazing. It's such a good looking stove and a joy to use. Cleanup is easy too.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on June 4, 2020
Posted by: Aguak123
[This review was collected as part of a promotion.] This came with our new build house and we love it so much!
Written by a customer while visiting frigidaire.com