Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop - Black
Customer Rating
5
Looks great!
on July 29, 2020
Posted by: Todmand
[This review was collected as part of a promotion.] I am very happy with this SS cooktop. Easy to install and burner control is great.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Great & Cooks Great**********
on July 28, 2020
Posted by: Robester
[This review was collected as part of a promotion.] Love my New Stovetop.............Could not Look any Better ............Cooks Great!
Written by a customer while visiting frigidaire.com
Customer Rating
1
cheap plastic control knobs designed to fail
on July 27, 2020
Posted by: Dave Bern
I bought this cooktop 19 months ago. I had two of the cheap plastic control knobs break in the first 6-9 months; replaced those two. Presently I have two more control knobs that have broken and a third one that has cracked and will most likely fail before my non-Frigidaire replacement stove top (with all-dye-cast metal control knobs) can be installed...
That's an average failure rate of one control knob failure every 4 months!
That's an average failure rate of one control knob failure every 4 months!
which will leave me with a single control knob and a needle nose pliers as the only way to control my stove until the new unit arrives.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 12, 2020
Hello, Dave Bern!
Thank you for your feedback. We apologize for the experience you have with the cooktop knobs breaking. We make every effort to manufacture quality products and your concerns have not gone unnoticed. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. -Katrina
Thank you for your feedback. We apologize for the experience you have with the cooktop knobs breaking. We make every effort to manufacture quality products and your concerns have not gone unnoticed. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value and performance!
on July 25, 2020
Posted by: WooH
[This review was collected as part of a promotion.] I’ve been using this for the past couple of months and I’ve been very impressed with its varying heat capabilities, including low heat without going out.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to clean, gas is easy to regulate AND COOKING WITH GAS
on July 21, 2020
Posted by: BOBPAM
[This review was collected as part of a promotion.] CAME FROM ELECTRIC, WIFE HAS ALWAYS BEEN UNHAPPY WITH ELECTRIC.
GAS IS SO MUCH MORE USEFUL. COOKS EVEN. COOKS AT CORRECT TEMP.
GAS IS SO MUCH MORE USEFUL. COOKS EVEN. COOKS AT CORRECT TEMP.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice Cooktop!
on July 21, 2020
Posted by: LauMan
Installed by the builder, but so far we really like it. Cooks evenly and has a nice cooktop space.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Knobs melting and breaking, very cheap
on July 14, 2020
Posted by: Akumar01
[This review was collected as part of a promotion.] Like a lot of other reviews here, the knobs are horrible quality. Made of plastic that either break or melt easily. Contacted Frigidaire after first one broke and they mailed me a replacement. One month later 2 more broke. So Frigidaire sent out a service company who said nothing is wrong and just to order new knobs. This is ridiculous. Will be bringing this up with the Product Safety Commission since the quality of these knobs can actually prevent you from turning off the gas if they break at the wrong moment.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 30, 2020
Hello, Akumar01!
I’m disappointed to learn about your experience with the cooktop. Please know we make every effort to manufacture quality products. I’ll be sure to pass on your concerns to our design and quality teams. Please reach back out to us if you need further assistance.
Bianca
I’m disappointed to learn about your experience with the cooktop. Please know we make every effort to manufacture quality products. I’ll be sure to pass on your concerns to our design and quality teams. Please reach back out to us if you need further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Quality
on July 13, 2020
Posted by: Walt41
Bought this new one year ago. Within six months the cheap knob inserts broke. Order four new ones at an outrageous cost, but they broke in less that three months.
The only solution seems to be tear it out, throw it in the trash, and buy a GE.
The only solution seems to be tear it out, throw it in the trash, and buy a GE.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, July 28, 2020
Hi, Walt41!
I’m sorry to learn about your issues with the cooktop. I would love to assist with this matter, be on the lookout for an email from me shortly.
Bianca
I’m sorry to learn about your issues with the cooktop. I would love to assist with this matter, be on the lookout for an email from me shortly.
Bianca
Written by a customer while visiting frigidaire.com