Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop - Black
Customer Rating
4
Great cooktop, easy to clean
on September 13, 2020
Posted by: TNDF
[This review was collected as part of a promotion.] Bought this cooktop a month ago and really satisfied with everything about it. Easy to operate and clean and makes our kitchen look and feel much more contemporary.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product!
on September 11, 2020
Posted by: lcmille
[This review was collected as part of a promotion.] I love my new cooktop. Installation was super easy. It looks great in my kitchen.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't buy Frigidaire
on September 9, 2020
Posted by: Terry109
I have this cooktop and knobs are reading breaking. Knobs have extended stems that break easily and are not a part of their warranty. Universal knobs will not work.
Response from frigidaire.comBy Corletta, Outreach Social Specialist , October 12, 2020
Hi Terry109,
Thanks for sharing your feedback. We value consumer satisfaction and realize that your satisfaction is our best source of advertisement. We see you have been in touch with us regarding your concerns. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. ~Corletta
Thanks for sharing your feedback. We value consumer satisfaction and realize that your satisfaction is our best source of advertisement. We see you have been in touch with us regarding your concerns. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. ~Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
5
Greats products. My wife loves it and make me happy too.
on September 7, 2020
Posted by: Komlan
[This review was collected as part of a promotion.] I bought this CooKtop a month ago and I do not regret that purchase a bit
Written by a customer while visiting frigidaire.com
Customer Rating
2
Cheap Knobs
on September 3, 2020
Posted by: Chasz
I moved into my new house the first of July and by the end of the month I had two broken knob's and I now have three!!! Can't believe they cannot engineer something better than that. From reading the reviews I am not the only one complaining.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 7, 2020
Hello, Chasz!
Thank you for reaching out to us. We are sorry to hear of the issue with the cooktop knobs breaking. We have reviewed and see that we were able to resolve your concerns. If this doesn't resolve your concerns, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of the issue with the cooktop knobs breaking. We have reviewed and see that we were able to resolve your concerns. If this doesn't resolve your concerns, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional
on September 1, 2020
Posted by: ElisaD
[This review was collected as part of a promotion.] We recently moved into a home remodeled with this cook top and could not love it more. It looks great and cooks evenly. Love it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love that it is gas!
on August 30, 2020
Posted by: Toutlawmaw
[This review was collected as part of a promotion.] I bought this a couple months back and am loving cooking again. I switched from electric to gas and so happy. The different size burners really make a difference too. Loving this beautiful stainless cooktop.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Poor knob quality
on August 28, 2020
Posted by: Yessi San
[This review was collected as part of a promotion.] I bought my stove top in December 2019, not even a year yet and all the knobs have cracked. I am the only one that uses the stove. Very poor quality of knobs. I have been trying to call but hard to get thru and need replacements.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 2, 2020
Hello, Yessi San!
Thank you for your feedback. It's great to hear that the cooktop is working well, except for your concerns with the knobs. We have reviewed for options to assist and see that you have been assisted by our Customer Engagement Center. If this doesn't resolve your issue, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. It's great to hear that the cooktop is working well, except for your concerns with the knobs. We have reviewed for options to assist and see that you have been assisted by our Customer Engagement Center. If this doesn't resolve your issue, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com