Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop - Black
Customer Rating
5
Meets all expectations
on September 27, 2020
Posted by: Dallasgirl
[This review was collected as part of a promotion.] Purchased for new house. Have always wanted gas cooktop and oven. Love ability to control flame and temp.
Written by a customer while visiting frigidaire.com
Customer Rating
5
gas cooktop
on September 25, 2020
Posted by: swaiter
[This review was collected as part of a promotion.] I switched from electric to gas and I'm very pleased with my Frigidaire cook top. it is so easy to clean, it always looks great, I love how easy it is to use compared to electric. The weight of the grates are heavy enough that you don't have to worry about the pots sliding off .
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on September 22, 2020
Posted by: ReneeFran
[This review was collected as part of a promotion.] This came with our new house and I love the stainless steel, nice and clean looking.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect fit, great replacement
on September 22, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] We bought this cooktop to replace an older cooktop. Had to make the hole in counter top a little larger, very easy modification, end result looks great. Cooktop operates as expected and is very easy to keep clean. We are very pleased.
Written by a customer while visiting frigidaire.com
Customer Rating
2
knobs no good
on September 21, 2020
Posted by: Rocky9419
knobs failed within 2 months. They feel really cheap.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 20, 2020
Hi, Rocky9419!
We're sorry to hear that the knobs on your cooktop have failed! We want to ensure you are able to use your appliance as designed and will be happy to help you out as best we can. If you are still seeking a resolution, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're sorry to hear that the knobs on your cooktop have failed! We want to ensure you are able to use your appliance as designed and will be happy to help you out as best we can. If you are still seeking a resolution, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this gas top stove.
on September 21, 2020
Posted by: CD38
[This review was collected as part of a promotion.] I purchased my gas top stove last month and found that it’s easy to clean, heats up fairly quick and gives you the experience of cooking like a real chef.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on September 20, 2020
Posted by: Leecarol
[This review was collected as part of a promotion.] Just purchased my new home and product are easy to use
Written by a customer while visiting frigidaire.com
Customer Rating
1
3 of 4 knobs are cracked and will not work - Poor design - Safety issue
on September 13, 2020
Posted by: Elaine DH
We have had normal use of the cooktop for six months and now have 3 of the 4 knobs broken in the last month. At first I thought it was my fault - then the 2nd one broke and now a third has broken. I looked in the reviews and there are easily over 40 people with the same issue. I'm afraid to use the cooktop because if it does not light then we have gas pouring into our house with the only way to turn it off is with pliers. Frigidaire need to replace these with ones that will not break. Your engineers failed.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 14, 2020
Hi, Elaine!
Thank you for sharing your experience; we're sorry to hear you've been having issues with the knobs! According to the information on file, we were able to receive your complaint and send out replacement knobs for you! If you need any further help, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience; we're sorry to hear you've been having issues with the knobs! According to the information on file, we were able to receive your complaint and send out replacement knobs for you! If you need any further help, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com