Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop - Black
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop - Black
Customer Rating
2
Knobs are horrible
on August 8, 2021
Posted by: Steph702
We bought this a year and an half ago and all the knobs are broken! I’m having the worst time finding replacement ones. Please do your research before purchasing.
Written by a customer while visiting frigidaire.com
Customer Rating
1
No point buying when you can't use it because the knobs break
on August 4, 2021
Posted by: mgood
This was the stove top that was included in our house that we built. Appearance wise it's great but functionally it's been a disaster.
The knobs on this stove break for no apparent reason because they are made from the cheapest plastic possible. The stems that connect them to the stove cracked after routine washing. One of them showed signs of melting from radiant heat after using a large pot to boil water.
To make it worse, the knobs are practically impossible to find to purchase replacements. When you can find them, the price is basically extortion as you are forced to pay for individual knobs instead of a set of 4 and the price for 1 knob is more than what an entire set should cost.
So at the moment, I am forced to rotate knobs if I ever need to use more than one burner at a time.
To make it worse, Frigidaire makes a higher quality knob with metal construction that fits this stove. They should just use those and save everyone the hassle!
Response from frigidaire.comBy Kiara, Online Outreach Specialist, August 5, 2021
Hello there Mgood! Thank you for reaching out! We apologize for any disappointment your knobs have caused you and thank you for bringing it to our attention. We always want to know when one of our owners needs help. We’d love to learn more and see how best to resolve your concerns. Please be on the lookout for an email from me. We appreciate the opportunity to make this right. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
5
So easy to clean!!
on August 1, 2021
Posted by: dawkins
[This review was collected as part of a promotion.] I bought this cooktop months ago when we decided to redo our kitchen. Had it finally installed and love the look. Just need to get use to the strength of it. So much more powerful than what I am used to
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Product
on July 30, 2021
Posted by: ZALO96
[This review was collected as part of a promotion.] Brought this few months back, so far it has been great. The looks give it 5 star feeling as I have bought a Thermador range before and this compares nicely.
Written by a customer while visiting frigidaire.com
Customer Rating
5
What a pleasure!
on July 29, 2021
Posted by: Jmossy
[This review was collected as part of a promotion.] My new cooktops boils water so quickly!! This is my first Frigidaire appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the very sturdy grates
on July 29, 2021
Posted by: Pol869
[This review was collected as part of a promotion.] Easy to keep clean since grates can be removed very easy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Items
on July 23, 2021
Posted by: JayRjr
[This review was collected as part of a promotion.] I am pleased with the items that I purchased and would do business with this company again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love gas appliances
on July 22, 2021
Posted by: Marie48
[This review was collected as part of a promotion.] It's a great appliance to cook on. I had forgotten how easy it was to cook on gas appliances. The food is so much better
Written by a customer while visiting frigidaire.com