Customer reviews from frigidaire.com
Frigidaire - 30" Gas Cooktop
Average customer rating
3.8
(601 Reviews)
Rating breakdown 601 reviews
5 Stars
300
4 Stars
103
3 Stars
54
2 Stars
56
1 Star
88
95%of customers recommend this product.
(
159 out of
168)
Customer Reviews for Frigidaire - 30" Gas Cooktop
Customer Rating
2
Cheap Knobs!!
on April 15, 2021
Posted by: KatieM92
I purchased my Brand new home in April 2020 and not even a year later all four of my knobs are broken and held together with electrical tape while I try and find replacement knobs. Very disappointed in the quality! its hard to enjoy your new cooktop when the knobs are broken.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, April 26, 2021
Hello KatieM92! Thank you for sharing your feedback. I can understand your concerns and we always want to know when one of our owners needs help. We’d love to learn more and see how best to resolve your concerns. Be on the lookout for an email from us and we appreciate the opportunity to make this right. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Knobs are horrible!
on April 15, 2021
Posted by: SusieSs
[This review was collected as part of a promotion.] Within the first month of owning this cook top the knobs broke! I only have 1 that is currently still holding on...over all the stove itself is fine... definitely would not recommend nor would I purchase this item again. Super cheap plastic used in knobs. Very dissatisfied.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, April 26, 2021
Hello SusieSs! We regret to hear about your experience with this unit. I can certainly understand your frustration and we would like an opportunity to make this right. We have sent you an email to gather more information to see how best to get this taken care of for you. -Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Like the top.... Knobs broke first day
on April 16, 2021
Posted by: RichP1234
I love this top but the knobs broke right away. Its easy to use and clean. Gas is the only way to go.
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , April 26, 2021
Hello, RichP1234! Thank you for your review. We are sorry to hear that your knobs have broke the very first day. We are here should you need further assistance, connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
Broken knobs
on May 21, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] After less than 7 months of use all the knobs have broken. Very disappointed at the quality.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, May 24, 2021
Hi, Jessica Robilotto!
Thank you for reaching out to us. It's unfortunate to hear that the knobs on the cooktop have broken. We would like the opportunity to make this right! Please be on the lookout for an email from us. We're looking forward to working together to get this resolved. -Katrina
Thank you for reaching out to us. It's unfortunate to hear that the knobs on the cooktop have broken. We would like the opportunity to make this right! Please be on the lookout for an email from us. We're looking forward to working together to get this resolved. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3
Beutifull
on June 29, 2021
Posted by: Cina3290
[This review was collected as part of a promotion.] I bougth a Month ago but the knots is too fragil.I liked is beutiful.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Knobs
on July 14, 2021
Posted by: Marjorie Edge
We love the cooktop but the knobs all broke with in 6 months of having the over. Very disappointed and it is difficult.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Great stove, crappy cheap knobs!
on July 18, 2021
Posted by: Schretel
[This review was collected as part of a promotion.] This unit came with my new build, and I too am having problems with the plastic knobs. The stovetop is a good unit, but where do I find replacement knobs that won’t break? Frigidaire, I can’t even find them on your own website!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the very sturdy grates
on July 29, 2021
Posted by: Pol869
[This review was collected as part of a promotion.] Easy to keep clean since grates can be removed very easy
Written by a customer while visiting frigidaire.com