Customer reviews from otterbox.com
Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Average customer rating
3.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
89
4 Stars
31
3 Stars
30
2 Stars
30
1 Star
22
66%of customers recommend this product.
(
119 out of
180)
Customer Reviews for Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Posted by: TSmith
Verified Purchase:Yes
I Love It! I've been using OtterBox cases for years and this case is not as bulky as any of the previous Defender Series case that I've owned. Total protection from the elements keeps your phone looking brand new. Thanks OtterBox for continuing to make improvements on an already Great Product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Scott
Verified Purchase:Yes
I've had am otter box case on every Samsung Note I've owned(All but the first one).
I work as a mechanic, so it gets abused. I broke the clip on my first case and otter box replaced it immediately, hassle free, without question. I've never had any damage of any kind to any of my phones. And this one for the Note 7 is the slimmest yet.
I work as a mechanic, so it gets abused. I broke the clip on my first case and otter box replaced it immediately, hassle free, without question. I've never had any damage of any kind to any of my phones. And this one for the Note 7 is the slimmest yet.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Good case
on September 30, 2016
Posted by: Azntig3r
I had defender series for all my devices, all work great accept this one. I really disappointed at the screen protector that came with the case, screen protector is way above my phone, made my phone unusable.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 3, 2016
Hi azntig3r,
We’re sorry that the screen protector on this Defender case is not fitting as well as it should. We fully understand why this would be disappointing but we are glad to see that we already have a new warranty replacement on the way! You should have received an email with tracking information. If you have any questions please feel free to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
We’re sorry that the screen protector on this Defender case is not fitting as well as it should. We fully understand why this would be disappointing but we are glad to see that we already have a new warranty replacement on the way! You should have received an email with tracking information. If you have any questions please feel free to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Phinal Phantasy
Verified Purchase:Yes
I've continuously bought and used Otterbox products over the years and will continue to do so. The case itself couldn't be better. The screen protector could be a little tighter, it pops slightly on occasion and sometimes gets dust underneath. I would recommend using a less flimsy plastic or glass screen protector in the next design. Im sure people wouldn't mind paying an extra five or ten dollars for this feature. That being said it's super protective and is very comfortable to hold and use with the pen. Definitely would recommend for anyone with slightly larger hands wanting a sleek looking case with full protection! Great customer service too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: My name Missouri Kitty
Verified Purchase:Yes
My Samsung Galaxy Note 7 I wouldn't use until I had the protection that I trust over the years I believe that the Otterbox offers the Best Protection and their products are made with top quality which they stand behind which I find to be a peace of mind I trust their products 100 %
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gunit03
Verified Purchase:Yes
Took awhile, but awesome case once again... thank you
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Scilly14u
Verified Purchase:Yes
I'm so happy with my defender case for my Note 7. It's nice and smooth and not bulky. OtterBox did a great job with this case. My only wish is that it was offered in red.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Timo
Verified Purchase:Yes
I bought this a month ago and so glad I did. Really glad.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com