Customer reviews from otterbox.com
Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Average customer rating
3.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
89
4 Stars
31
3 Stars
30
2 Stars
30
1 Star
22
66%of customers recommend this product.
(
119 out of
180)
Customer Reviews for Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Customer Rating
5
Defender case arrived today 9-27-16. Great case.
on September 27, 2016
Posted by: DLCampbell
Snapped the case on my note 7 phone and it fits perfect. This defender case even feels better in my hand than any of my previous defender cases. All the buttons on both sides of the case work perfectly once you install the case properly. The screen sensitivity is not effected any; I had no problems typing or doing anything from the touch screen. Great case Otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: dcsboys6584
Verified Purchase:Yes
Will buy again,fast service,light an lock phone in place!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: zoneboy10
Verified Purchase:Yes
I'm glad that I made this purchase; it is more sleek than the previous note defender cases. My only complaint is that it does always seat properly in the case. I have to make sure it clips in on a regular basis. I read a review that said there was no Kick Stand; I have one on mine; u just hafta press it pretty hard for the kickstand to lock in place!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joey
Verified Purchase:Yes
I absolutely love my Samsung Galaxy Note 7 and now I love my case, the OtterBox Defender. I couldn't be happier. Don't listen to the negative comments/reviews about the screen not being snug against the phone or the buttons not working properly once the case is installed. This is absolutely not true. I wouldn't lie!!! This case fits better than I originally hoped. And the size isn't bulky either. OtterBox kept the slim form/design of the Note 7 in mind. The Edge menus work perfect as well as my S Pen. I promise you, you will not be disappointed!!! I ordered 2 cases w/holsters from competitors prior to this one and both were pieces of junk. Don't waste any more time and money shopping around and procrastinating like I did. If you want a slim great look and style plus rugged durability to keep your device safe then the OtterBox Defender is THE ONE!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great purchase
on September 22, 2016
Posted by: Tonyyy
I've always used otter boxes for years, they are the best protection for any phone. I just purchased a new note 7 and I've been waiting for this case for a month. It fits well and works great, a must buy for the new note 7!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tha_ Gladman
Verified Purchase:Yes
Been an Otterbox user for at least 7yrs and this will be non biased. I order my Note 7 Defender case from this web site on a Tuesday and I received it in the mail that Friday (way ahead of schedule). Now, I did performed a few test on my defender case and was surprised. 1st test, I drop my Note 7 phone inside the case from a 7 story building and my phone survive with no cracks nor glitches. 2nd test, I ran my phone while in the case with my car and the results was the same as the drop test. So I'll recommend the Otterbox Defender case for all your needs.
Con: The glue the holds down the screen protector can be seen along the sides.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Not as advertised
on September 20, 2016
Posted by: Scorpionss
Just received this today and it if you care about the kickstand, It does NOT have one as stated on this website. Otherwise I would not have waited this long to purchase this.
Response from otterbox.comBy OtterBox , Customer Service Team, September 21, 2016
Hi Scorpionss,
We are sorry for any confusion on how the kickstand works on the holster included with your Defender. You should be able to push the clip part all of the way in to activate the kickstand. Below is a link that will take you to a video that shows how to use this feature, specifically about 42 seconds into it.
https://www.youtube.com/watch?v=m3OylXtPpv8
Of course, if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Cheers,
OtterBox Customer Service Team
We are sorry for any confusion on how the kickstand works on the holster included with your Defender. You should be able to push the clip part all of the way in to activate the kickstand. Below is a link that will take you to a video that shows how to use this feature, specifically about 42 seconds into it.
https://www.youtube.com/watch?v=m3OylXtPpv8
Of course, if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Pott
Verified Purchase:Yes
I've had my Defender series for a little over a week and just as in the past Otterbox has impressed me. This is not my first Defender Series. I got the Note 7 and I'm more than satisfied. Other cases just not sufficient enough. I tried another one while waiting for this one to come out.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com