Customer reviews from otterbox.com
Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Average customer rating
3.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
89
4 Stars
31
3 Stars
30
2 Stars
30
1 Star
22
66%of customers recommend this product.
(
119 out of
180)
Customer Reviews for Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Posted by: Julia
Verified Purchase:Yes
Didn't get a chance to use it because of the recall.... overall it was nice color berry... thanks for sending me my new case for my S7 edge to replace my note7 case. 5 stars for making it less hassle to replace my case
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
I had it a week and caught it on the door and broke the clip right off. Doesn't matter now that note 7 is recalled and I'm going back to my note 5
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 20, 2016
Hi Paul,
We are sorry that the Belt Clip Holster sustained some damaged. We understand why that would be disappointing and we want to assure you that this is not normal. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to help in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that the Belt Clip Holster sustained some damaged. We understand why that would be disappointing and we want to assure you that this is not normal. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be happy to help in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Dargon5fly
Verified Purchase:Yes
I got this for my Note 7. I loved the feel and the responsiveness of the built in screen cover. I was very sad to have to return it because my Note 7 was recalled. All of Otter Box's products are fantastic! Get one and save your phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kimdowns17
Verified Purchase:Yes
I never got to open my package and try out my box due to the recall of the note 7, I returned it along with the note 7. I do now own the s7 edge with an otter box defender and love it. Samsung pay works with it and the edge panels are easy to operate. I've used one on every phone and they've all been thoroughly protected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cyman3
Verified Purchase:Yes
Otter box is the best case makers that I have found! Every phone I buy I have to get a Defender Series case. The case is worth every cent. The customer serves is the best. Any complaint, any problem there right there to help you. No problem's with any case's I've bought from them!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Didn't sit flush on phone so lost touch sensitivit
on October 21, 2016
Posted by: Mrfingers
Verified Purchase:Yes
Had to return due to exploding note 7s but not perfect case due to sitting of screen. Otterbox needs to work on their cases for edge devices since the edge isn't going away and been around for while
Written by a customer while visiting otterbox.com
Posted by: DWone
Verified Purchase:Yes
Used the product for a few weeks before the recall, case was great
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MG1103
Verified Purchase:Yes
The screen protector was raised so it allowed dirt to get in between phone and screen protector. Had to clean every other day. I actually sent it back to get refunded.
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com