Customer reviews from otterbox.com
Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Average customer rating
3.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
89
4 Stars
31
3 Stars
30
2 Stars
30
1 Star
22
66%of customers recommend this product.
(
119 out of
180)
Customer Reviews for Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Posted by: Dana
Verified Purchase:Yes
With out a defender case i paid a lot in repairs. I had a note 3 for five years. Dropped it hundreds of time and the phone with the defender just kept on working. I love defender.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Taranangel8889
Verified Purchase:Yes
I love the case the only problem is they recalled the note 7 so now I have to pay for another one for a different phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Morepower1130
Verified Purchase:Yes
I never got to use the case sadly, the note 7 was fully recalled the day I received my case in the mail. Already ordered my letterbox for the Samsung s7 edge I will be getting for its replacement
Written by a customer while visiting otterbox.com
Posted by: btc0
Verified Purchase:Yes
This is the best case I've purchased. It's not bulky and it comes with built in screen protector. Can't beat it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alan
Verified Purchase:Yes
We have been buying Otter box cases for years and we absolutely love them.
We have tried other cases and there's no comparison, Otter box is Superior to all.
Thanks Otter box.
We have tried other cases and there's no comparison, Otter box is Superior to all.
Thanks Otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Big Steve
Verified Purchase:Yes
Case protects phone well and is a nice size. The volume up and down buttons dont work very well.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, October 18, 2016
Hi Big Steve,
We are glad that the Defender is working out for the most part. We’re sorry that the volume buttons are giving you a bit of trouble. This is not typical and if you find that this issue continues after more use please let us know so that we can assist. Our friendly Otters can be reached at 1-855-688-7269 and they are happy to help!
Best,
OtterBox Customer Service Team
We are glad that the Defender is working out for the most part. We’re sorry that the volume buttons are giving you a bit of trouble. This is not typical and if you find that this issue continues after more use please let us know so that we can assist. Our friendly Otters can be reached at 1-855-688-7269 and they are happy to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: sherlb
Verified Purchase:Yes
Purchased 2 cases prior to this one , its a shame i can't use it since the phone has been recalled twice !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Drew747
Verified Purchase:Yes
I bought the defender for note 7. Had original model then got replacement, then turned in the replacement. I now own a iPhone 7 and also put it in a defender case. Now I'm left with a note 7 case and no note 7.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com