Good case but this time the screen protector is the problem
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 17, 2016
Hi Holiwd,
We are sorry that the screen protector on this Defender was giving you some sort of trouble. We see that you have initiated a return, we truly hope that this one abnormal experience does not discourage you from considering our products in the future. If you ever have any OtterBox questions please do not hesitate to give our helpful Otters a call at 1-855-688-7269.
My fiance will only use otter box defender cases. Unfortunately, I bought this for him before the Note 7 phone was discontinued. Now I have a $60 case and no phone. However, we will be buying another defender for his replacement phone.
I bought this the day it was released. It definitely protects the phone. What I don't like is that the screen protector is raised off the screen, in which makes it more difficult to work the screen as well as the screen is starting to release itself from the case.
I have been buying otter box cases for my wife's phones and mine for the last 8 to 10 years haven't had a phone damaged yet when we trade them in for a new phone the old one still looks brand new .