Customer reviews from otterbox.com
Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Average customer rating
3.7
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
89
4 Stars
31
3 Stars
30
2 Stars
30
1 Star
22
66%of customers recommend this product.
(
119 out of
180)
Customer Reviews for Otterbox - Defender Hard Shell Case for Samsung Galaxy Note 7 Cell Phones - Black
Posted by: Steve S
Verified Purchase:Yes
I bought this case on the first day it was available and I was very happy with the fit and function. After I paid full price, they are again recalling the Note 7 due to more battery fires.
My problem now is that there isn't another phone that is as good as the Note 7 and I'm not willing to power it down or trade it for something else. I'm going to keep using it for now and look at the LG V20 when it comes out at the end of the month.
My problem now is that there isn't another phone that is as good as the Note 7 and I'm not willing to power it down or trade it for something else. I'm going to keep using it for now and look at the LG V20 when it comes out at the end of the month.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mrwiz2rd9
Verified Purchase:Yes
Thin case protect front and back smaller than every case of the note series before this one. Feel great in my hands doesn't feel to big. Just right
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Andy
Verified Purchase:Yes
The screen protector is loose and cheap. The case is a good one.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Andy218
Verified Purchase:Yes
I had the case on my phone for about a week and decided to remove it because the openings for the home button and earpiece allow a large amount of dust under the screen protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, October 17, 2016
Hi Andy,
We are sorry that this Defender for your Galaxy Note 7 is letting you down. That is strange that dust is infiltrating under the screen protector. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
We are sorry that this Defender for your Galaxy Note 7 is letting you down. That is strange that dust is infiltrating under the screen protector. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to assist in any way that we can!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Stmplant
Verified Purchase:Yes
Note 7 has been discontined by samsung,no longer needed sending them back!
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Goose
Verified Purchase:Yes
To bad I can't use it because of the recall. So now, this case is useless. It will sit in my closet and collect dust.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stephen
Verified Purchase:Yes
I highly recommend the defender otter box case if you want peace of mind for total protection. I have a new one for my note 7. Extremely well made and fits like a glove.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ivanhoe
Verified Purchase:Yes
Good case but now that the phone is being recalled, is just wasted money
Response from otterbox.comBy OtterBox , Customer Service Team, October 17, 2016
Hi Ivanhoe,
What is happening with the Galaxy Note 7 is unfortunate. Please give our friendly Otters a call and we will be happy to see what we can do to help as far as your case purchase is concerned. We can be reached at 1-855-688-7269 and we are glad to assist!
Best,
OtterBox Customer Service Team
What is happening with the Galaxy Note 7 is unfortunate. Please give our friendly Otters a call and we will be happy to see what we can do to help as far as your case purchase is concerned. We can be reached at 1-855-688-7269 and we are glad to assist!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com