Customer reviews from kitchenaid.com
KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Average customer rating
4.4 out of 5
4.4
(1,283 Reviews)
Open Ratings Snapshot
Rating breakdown 1,283 reviews
5 Stars
783
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product. 
(
1,068 out of 1,187
)
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Customer Reviews for KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Customer Rating
4 out of 5
4
Great value
on October 9, 2016
Posted by: Bob
from Scranton, Pa
Verified Purchase:Yes
I like the space on both the refrigerator and freezer. It is bright in side. The drawers work good. The water and ice makers get the job done. It value for the money.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Works great only 1 complaint
on April 30, 2016
Posted by: Almost 100% Happy
from Point Pleasant, NJ
Verified Purchase:Yes
Good product, works great. The only issue I have is with the French doors. When you close the one door the other pops open a little bit and has to be shut.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Clean Front, Big Modular Shelving Inside
on October 31, 2016
Posted by: Jon G
from Denver, CO
Verified Purchase:Yes
Recently purchased for a new house. Very spacious and modular shelves. Filtered water available inside makes for clean exterior look.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4 out of 5
4
Works Fine But Getting Ice Around Freezer Light Switch
on October 3, 2015
Posted by: James
from Hopedale, MA.
Verified Purchase:No
We purchased at the end of August, and have no real issues so far, and happy with the performance. The only thing we notice is that frost/ice is building up around the switch in the refrigerator which is activated when opening/closing the freezer door, so the freezer light never works. We spoke with the appliance store, and they recommended that we melt the ice, dry it off and then check to see if the problem persists. We still see the issue. The doors have a good seal, and warm air does not appear to be getting in. The thought was that the door was left open, but that is not the case. I did not see any mention of this issue online or in user guide. Would like a recommendation from Kitchen Aid, and will speak with appliance store rep.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
What a Great Change !!
on July 11, 2017
Posted by: Sharon the Happy
from Clinton, Ohio
Verified Purchase:Yes
I can't believe how much I am enjoying this refrigerator. I thought the convenience of a bottom freezer would be wonderful and it is. The drawer easily glides out and there is a lot of space for frozen foods. The side by side doors are new to me but they even have room for gallon jugs. These two doors give you a wide view of the refrigerator contents and with the freezer at the bottom the eye level view is so convenient. This refrigerator even alarms if you should happen to leave the door ajar, this has been needed by me several times.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Still waiting for the freezer repair
on December 14, 2016
Posted by: Judy
from LaSalle, Ontario
Verified Purchase:Yes
The design of the fridge is very good. Lots of storage and easy access. I love the split shelf and the cubbies on the doors are excellent. However, the freezer didn't seal properly and we had icicles inside the drawer. A repairman came and applied silicone sealant to where the drawer joins the unit because he believed there was an air leak at that point. He was going to replace the seal but when he took the new one out of the box it was so mangled it was useless. We waited a day or two to see if the sealant solved the problem but it didn't. Everything in the freezer was covered in frost. They have ordered a new door for the freezer but we likely won't have it before Christmas (4-6 weeks they've said) so every time I need something from the freezer, I have to go to the older freezer in the basement.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
SLEEK
on January 5, 2017
Posted by: LOU
from HOMER GLEN IL
Verified Purchase:Yes
FRIDGE IS VERY SLEEK LOOKING,ONLY THING I WOULD CHANGE IS ICE BIN LOCATION
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
The best refrigerator we have ever owned in almost 40 years!
on September 16, 2016
Posted by: Slapshot
from Vancouver, BC, Canada
Verified Purchase:Yes
The KRFF305ESS00 Kitchenaid French Door Refrigerator is the best designed refrigerator our family has owned in almost 40 years. The 25 cubic foot provides massive storage of all fresh and frozen foods. The water dispenser on the inside is far better than the outside where water would drip down the stainless steel drawer. The pull out bottom drawer freezer section allows for easy access and viewing of all frozen items. The ice-cube make is excellent and allow for easy removal of cubes for parties. I would highly recommend this fridge to all consumers; especially those with families or couples putting on numerous parties.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
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