Customer reviews from kitchenaid.com
KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Average customer rating
4.4
(1,283 Reviews)
Rating breakdown 1,283 reviews
5 Stars
783
4 Stars
320
3 Stars
110
2 Stars
28
1 Star
42
90%of customers recommend this product.
(
1,068 out of
1,187)
Customer Reviews for KitchenAid - 25 cu. ft. French Door Refrigerator with Interior Water Dispenser - Black Stainless Steel
Posted by: Alex
from Folsom, CA
Verified Purchase:Yes
We recently replaced our old fridge and love the new Kitchen Aid! We really like the freezer draw but find we have a little less space down there than we used to have. The side by side doors are awesome!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Chad
from Middleboro MA
Verified Purchase:Yes
Overall seems like a sturdy appliance. Unfortunately it is one month old and service has been out once and is scheduled to come back. Seal on fr=zer door is not working. This allows condensation in the freezer that forms to ice on everything including the light switch. The seal issue is certainly going to affect the efficiency also.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Lenurda
from Casper, Wyoming
Verified Purchase:Yes
We have had this refrigerator for a month now and we love it. The only thing I would change about it is where the filtered water comes out. I would have preferred it on the left side, then one wouldn't have to worry about the little flap on the left side door not closing properly. But that is my only complaint. It runs quiet, looks beautiful and is excellent quality just like all the KitchenAid products I've purchased. I expect this refrigerator will out live me.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Kathi
from New London, NH
Verified Purchase:Yes
We've had the fridge for 10 mos. From the very beginning have had trouble with foods near the back wall freezing. There is a slight ice build-up on back wall, and much condensation throughout.
The doors are always popping open. It seems that when we close one, the other opens. Thank goodness for the door alert.
Sure hard to keep the stainless steel clean.
Love the bottom freezer.
The doors are always popping open. It seems that when we close one, the other opens. Thank goodness for the door alert.
Sure hard to keep the stainless steel clean.
Love the bottom freezer.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy October 1, 2017
Dear Kathi:
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 86004835 , name, phone number, street address, reviewer name, and your model & serial number.
Thank you for your review.
I would like to inquire further about your review. Please respond back to this email address NAR_Customer_Solutions@kitchenaid.com with your Reviewer ID 86004835 , name, phone number, street address, reviewer name, and your model & serial number.
Written by a customer while visiting kitchenaid.com
Posted by: KatChow
from Austin, TX
Verified Purchase:Yes
Old refrigerator died and I chose this as replacement. Loved the clean exterior, with the ice maker and water dispenser tucked away inside. Only thing I don't like is I need more space for taller items, and only one refrigerator shelf slides back to make room for that. Would have preferred both shelves to slide back for more tall space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Island Girl
from Naples FL
Verified Purchase:Yes
I replaced all my appliances. I chose this refrigerator for the clean lines and plain front. I prefer the ice in the freezer not the door. Having filtered water in the fridge is a plus. The lighting is nice and bright. The only problem I'm having and the rep says it will fix itself over time, is when I close the right hand door, then the left hand door, the right hand door pops open. He says the gaskets have to break in. I've had it 11 days now. I like the handles and the design.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: Mike
from Rocklin CA
Verified Purchase:Yes
Had the refrigerator two weeks...the water dispenser makes a weird odd noise when I finish dispensing water, the cheese drawer cover fell off because of poor design, and I noticed several times that the door does not stay closed ( closing one side of the French door opens the other side) poor design and quality
No, I would not recommend this to a friend.
Response from kitchenaid.comBy October 1, 2017
Hello Mike:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address KitchenAid_Reviews@KitchenAid.com with your Reviewer ID #83085060, name, phone number, street address, zip code, model & serial number, and date of purchase on the refrigerator.
Thank you,
Flo B.
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address KitchenAid_Reviews@KitchenAid.com with your Reviewer ID #83085060, name, phone number, street address, zip code, model & serial number, and date of purchase on the refrigerator.
Thank you,
Flo B.
Written by a customer while visiting kitchenaid.com
Posted by: yossel
from brooklyn, new york
Verified Purchase:Yes
i replaced the one i had for many years and its a great fridge for the price with great features like water dispenser and ice box..
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com